Address and travel information

General

Parking

For every accommodation there is one free parking space available. For types KV10, KVR6B, KVR6C, KVR6KB, KVR6KC, KVR8 and GB11 there is place for two vehicles and for type GB16 there is place for 3 vehicles. Campsite guests can park their cars at the campsite. Extra cars you can park on the parking space at Thermaalbad Arcen.

EV charging station

There are 2 charging station for electric cars on Klein Vink Here, up to 4 vehicles can be charged simultaneously. You will find the poles in the parking area before the boom gate, on the right. There is 1 charging station available on the parking area at Parkhotel Bad Arcen. Here, 2 Vehicles can be charged simultaneously. Please move your car as soon as the battery is completely charged. Need help? Scan the QR code on the pole for instructions. You will need a charging card in order to use the charging station. Charging cards are not available at the park.

Some holiday homes have a private charging point. You can book these homes as a preference. You will also need your own charging card at these charging points.

Amounts due

Any amounts due listed on your voucher should be paid to our account straight away. If you have already transferred the amount due to our account or are planning to do so immediately, be sure to bring valid proof of payment (e.g. bank statement). You will need to submit this to the Service point when you arrive. If you do not have valid proof of payment you will be obliged to pay the outstanding amount when you arrive at the park. Failure to pay the amount due on time will force us to lock your home. 

Service set

For your convenience we have placed a service set in your accommodation. The set includes practical items such as cleaning products.

Visitors

Friends and family are very welcome. We kindly request your guests to report to the Service point.

Access to the swimming pool

All guests of Klein Vink have free access to the swimming pool during their stay. On presentation of your Keycard, you get free access.

Guests of Résidence Klein Vink (types KR and GB) have daily 2,5 hours free access to Thermaalbad Arcen. Guests of Parkhotel Bad Arcen have daily free access to Thermaalbad Arcen. For more information, visit www.thermaalbad.nl This free access is only valid for persons who are 18 years or older. Hotel guests have unlimited daily access to the Thermal Spa. Policy for group bookings may differ. 

Arrival

You can access you accommodation from 4 p.m. Did you booked a campsite? This will be available from 1 p.m. on every day of the week. Did you booked a hotel room? This will be available from 2 p.m. You may check in until 6 p.m. on Mondays and until 8 p.m. on Fridays. After this time you can report at the entrance hall of Thermaalbad Arcen until 11 pm.Will you be arriving after the Service point has closed? Please notify the Service point, tel.: 0031 (0)774 732 525.

Did you bookend a hotel room?

If you bookend a hotel room, you can arrive daily. Your hotel room will be available from 2 p.m. Address: Klein Vink 11, 5944 EX Arcen.

Have you booked a special package deal?

You will receive all of the necessary information about your special package at the Service point on the day you arrive. Please keep in mind that you should arrive before 6 p.m. if your special package starts on the day you check in.

Access to the park/accommodation

Guests of Klein Vink can check in automatically with their home-based Keycard. Use this Keycard to open the gate. If te gate opens, you are automatically checked in and you can drive directlyto your accommodation. You can use your Keycard as a key. If you have booked a hotel room at Parkhotel Bad Arcen you are required to check in at the hotel Service point, where you will receive a code for your hotel room. Tenants of the other types can report at the Service point at the main entrance. By showing your confirmation you will receive the key.

The Keycard is strictly personal and can be used for:

• access to the park
• access to the accommodation
• access to the gate at the end of the main car park
• proof of ID at the park

The Keycard is not a credit card, and it is non-transferable. In case of loss or left, please notify the Service point immediately. Do not keep the Keycard on the dashboard of your car in the sun, near loudspeakers, magnets or mobile telephones.

We regularly have guests who have lost their Keycard or left it in their accommodation. If this happens, inform the Service point as soon as possible.

Wi-Fi Code

If your holiday accommodation has free Wi-Fi, you will find the log-in code on the outside of the kitchen cupboard. You will receive a Wi-Fi code for the hotel when checking in.