Address and travel information

General

Parking

You may park your vehicle either at your accommodation. You may only park in the designated parking spaces.

EV charging station 

The park has a central charging point for electric cars. Some holiday homes also have a private charging point. You can book these homes as a preference. To use a charging point, you must have a charging card. Charging cards are not available at the park. 

Amounts due

Any amounts due listed on your voucher should be paid to our account straight away. If you have already transferred the amount due to our account or are planning to do so immediately, be sure to bring valid proof of payment (e.g. bank statement). You will need to submit this to the Service point when you arrive. If you do not have valid proof of payment you will be obliged to pay the outstanding amount when you arrive at the park.

Service set

For your convenience we have placed a service set in your accommodation. The set includes practical items such as cleaning products.

Visitors

Friends and family are very welcome. It is possible to receive visitors during the day, between 8:00 and 23:00. If the visitors stay after 23:00, they must sign up at the Service point. Day visitors can park their vehicles outside the park.

Access to the subtropical swimming paradise 

All guests are welcome to use De Roompot swimming paradise in Kamperland. You can use your Keycard to pick up your pool passes at the entrance to De Parel recreation centre during opening hours. When you don’t have a Keycard, you can get your pool passes at the Service point. The pool passes are valid during your vacation and are provided only once. Children ages 4 and under will not be issued a card. Your pool passes are valid 4 hours after admission. 

Arrival

You can access you accommodation from 4 p.m. Did you booked a hotel room? This will be available from 2 p.m. Our Service point is open 24 hours a day. Our colleagues at the Service point will be happy to welcome you between 08:00 and 23:00. After 23:00, you can check in at the night porter. If you arrive on another day or after closing time of the Service point? Please contact the Service point on tel.: 0031 (0)181 330 160.

Have you booked a special package deal?

You will receive all of the necessary information about your special package at the Service point on the day you arrive. Please keep in mind that you should arrive before 6 p.m. if your special package starts on the day you check in.

Access to the park/accommodation

Tenants Cpae Helius can drive up to the park with the home-based Keycard. You can you use the Keycard to open the barrier. When the gates opens, you can proceed directly to your accommodation. You can you use the Keycard to open your accommodation.

The Keycard is strictly personal and can be used for:

• access to your accommodation
• access to the park
• access to De Roompot swimming paradise in Kamperland
• proof of ID at the park

The Keycard is not a credit card, and it is non-transferable. In case of loss or left, please notify the Service point immediately. Do not keep the Keycard on the dashboard of your car in the sun, near loudspeakers, magnets or mobile telephones.

We regularly have guests who have lost their Keycard or left it in their accommodation. If this happens, inform the Service point as soon as possible.

Tenants of an apartment can report to at the Service point at the main entrance. On presentation of your confirmation you will receive the key to your apartment. 

Wi-Fi Code

You will find the Wi-Fi log-in code on the outside of the kitchen cupboard.