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+31 113 374 297

You can reach us at +31 113 374 297 (local rate).

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We will call you back during the opening hours of the customer service.

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Customer service

Opened today until 21:00 hours

Privacy

It is Roompot’s policy to handle your personal data with the utmost care and attention.

Recorded information

In order to be able to provide you with Roompot’s services, we are required to record some specific information. All information concerning your relevant personal details shall (in accordance with the Personal Data Protection Act (Wet Bescherming Persoonsgegevens or WBP), if necessary, be recorded in our database. In accordance with the WBP, this database is registered with the Netherlands Data Protection Agency (College Bescherming Persoonsgegevens or CBP) under number m1012567. Roompot records the following data on persons who submit requests for information: - Name, address, date of birth, telephone number, fax number and e-mail address(es). - Permission from the person submitting the request to send him or her relevant additional information (e-mail permission) - Subscriptions to last-minute deals and/or newsletters - Source of the request

The booking details of each guest are then recorded:

  • Person making the booking
  • Property
  • Details of dates
  • Details concerning the travel party
  • Other details concerning the booking
  • Payment terms
  • Payment details
  • Comments of the person making the booking or the lessor
  • Source of the request

If you are recorded in the Roompot database, you are entitled to receive a copy of the information relating to you held by us. You can send a request to this effect by e-mail to: registratie@roompot.nl, or in writing to: Roompot, PO Box 12, 4493 ZG Kamperland, The Netherlands.

If, having received a copy of this information, you believe that the data recorded about you are incorrect or incomplete or, in view of the purpose for which they were recorded, do not belong in the database, you can request Roompot to amend or delete these data accordingly. The addresses provided above can also be used for such requests. We shall use the information stored to practise our services as referred to in the general terms and conditions. We may also use your personal data to provide you with information about our services and special offers that we believe may be relevant to you. We may also provide third parties with a limited, relevant selection of your data to enable them to send you interesting information or attractive offers. Your information shall under no circumstances be stored in the databases of third parties, and they shall only be permitted to use your address details to send you information about one-off offers with your consent. However, your data shall not be given to third parties if you specifically requested this not to be done at the time of your enquiry/booking or at any point thereafter. Roompot shall then no longer provide third parties with your details with a view to sending you information of interest or attractive offers. You can send a request to this effect by e-mail.