On our website, you can pay easily and securely with Visa, Mastercard, American Express and iDEAL. You can pay directly after booking or book any extras at My Roompot. Please remember that the advance payment must be paid within 15 days after you make a booking. The remainder of the invoice must be paid no later than 8 weeks before your arrival date.
If you make a booking within 8 weeks before your arrival date, there will be no option to make an advance payment and the entire amount must be paid in full. If you make a booking within 3 working days before your arrival date, you must pay the entire amount directly with a credit card or at My Roompot. Please remember to bring along a receipt of your payment to show at reception. For more information, please see the Booking information.
For an overview of what you have already paid and still need to pay, visit My Roompot.
Yes, the advance payment is mandatory and comprises 50% of the total amount. This sum must be paid within 15 days after you make the booking.
Your advance payment must be paid within 15 days after you make the booking. Once you have made a booking, you will receive a confirmation email with the exact payment deadline.
If you do not pay in time, we will cancel your booking in line with the RECRON Terms and Conditions.
No, it is not possible. Your booking must be paid fully in advance.
We offer you the option of paying in instalments at no extra charge. During the booking process, you can indicate in how many instalments you would like to pay. The total amount is then divided by the number of instalments that you have selected. As a result, all of the instalments are equal amounts. The first instalment must be paid within 15 days after you make the booking. The entire amount must be paid 4 weeks before your arrival date. Within 3 days, we will send you an email with a summary of charges and payment instructions. Of course, our General Terms and Conditions will apply to this option.
After you make a booking, you will receive a confirmation email within 3 days. This email will provide all the details required to make the payment and include everything that must be stated. The details that you are required to provide yourself differ between parks and are also explained in the confirmation email.
If you use My Roompot to pay, the details will already have been filled in and you will not need the Roompot IBAN (international bank account number). However, you should always check whether your details are correct and you may need to fill in your credit card details. Do not forget to state the payment reference (provided in the summary of charges) in the Comments field. If you are paying by bank transfer, please use the following details.
IBAN: NL24 ABNA 0517 3435 17
BIC: ABNA NL2A
Together with other holiday companies that are part of Roompot (such as Hogenboom and Largo), Roompot has a separate account for making and receiving all payments. The account is in the name of 'Holiday-services/Vakantiebeheer'.
Once you have made a booking, you will receive a confirmation email with all the details and anything that must be stated to make a payment. Use these details to transfer the amount directly through your bank. The Financial Service can also explain how to make payments. If you require assistance, please contact email@example.com.
You can pay on either the website or My Roompot. Please remember to bring along a receipt of your payment to show at reception.
Yes, you can pay on either the website or My Roompot with Visa, Mastercard or American Express.
Yes, it is possible. The invoice for the booking that you made will be sent to you by the holiday booking company that you used. It could be that Roompot will send you an additional invoice for matters such as a deposit or tourist tax.
As soon as we receive your Vakantiecadeau gift voucher, we process it immediately in your booking. Your invoice is adapted accordingly. Please get in touch with the Financial Service if you have not received an adapted invoice. In that case, send an email to firstname.lastname@example.org. Please do not forget to state your booking number.
Excess payments will be reimbursed by Roompot within 7 working days after departure. Please get in touch with the Financial Service if you have not received your reimbursement. In that case, send an email to email@example.com. Please do not forget to state your booking number.
No, you do not need to pay tourist tax in that case. If so, please let reception know in advance. To find out the contact details of a park or park reception, fill in the name of the holiday park here. This link will take you directly to the Address & Travel Info section for your park.
Yes, Roompot will refund it. Let reception know if any of your travel companions is leaving earlier or arriving later. You can also inform reception about any changes in the number of people spending the night. If the number is higher than the booking, you will need to pay the extra costs. If the number is lower, we will transfer the amount to your account within 7 working days after your departure.
If any extra cleaning or repairs in your accommodation are necessary after your departure, Roompot will use the deposit or some of the deposit to pay for it. In that case, we will inform you by post. After your departure, Domestic Affairs will check your holiday accommodation for hygiene, damage and a complete inventory. If you have left the holiday accommodation in good order and according to our rules, we will transfer the entire deposit within 7 working days to your account.
Please pay the extra deposit for groups on arrival at the park. However, there are a few parks that require you to pay the deposit in advance. If so, it is stated in your summary of charges.
The group deposit is an extra deposit. In other words, you will pay it in addition to the deposit of € 65 or € 115 for your holiday accommodation.
The deposit or what is left of it will usually be transferred to your account within 7 working days. In both cases, we obviously need to know your account number, and the holiday accommodation must have been left behind in good order and according to our rules. In addition, there may not be any payments that still need to be made. For more information about the deposit, please see the General Terms and Conditions.
The deposit or what is left of it will usually be transferred to your account within 7 working days. Have you been waiting longer than 4 weeks? In that case, it is possible that we do not have your account number or have an incorrect one. Please provide us with the correct account number in My Roompot under Personal details.
It may be the case that part or all of your deposit has not been refunded because you did not leave behind your holiday accommodation in good order or according to our rules. In both cases, you will already have been informed of this fact. Please get in touch with reception at the holiday park that you visited if this situation does not apply to you. To find out the contact details of a park or park reception, fill in the name of the holiday park here. This link will take you directly to the Address & Travel Info section for your park.
For each holiday home mandatory additional costs apply. The additional costs vary per holiday home and can be found in the pop-up displayed with every price. No rights may be derived from these prices.