19 questions found for "hoe gaat de slagboom open"
Yes, it is safe to open the door using the app. You can only open the door of your cottage using your account. So you don't have to worry that someone else can enter your cottage using the Roompot app.
The digital key is currently available at a limited number of parks. If it is available for your accommodation, you will find this information in the arrival details email, sent approximately 1 week before arrival. The person who made the booking can access the digital key via the Roompot app by logging in with their account. You can also share the digital key with other members of your travel group.
Prefer not to use the digital key? No problem — you’ll also receive a PIN code in the same email.
Prefer not to use the digital key? No problem — you’ll also receive a PIN code in the same email.
It's a pity that the door cannot be opened using the app. You can also open the door with the PIN. You can also access the PIN using the digital key. Please note that the digital key is only visible from check-in time. The PIN also works only from this time. You will receive the PIN by e-mail at the latest 1 day before arrival. This e-mail also notes the check-in and check-out times.
The current opening hours of the swimming pool can often be found in the app. If no opening hours are listed, please check with reception.
That depends on the period for which you have booked. You can usually find the current opening hours in the app. If no opening hours are listed, please check with reception.
Some parks have number plate recognition at the entrance barrier. If this is the case, you will find this information in the arrival information. Upon arrival at the park, open the barrier with the PIN code you received in advance by email. Once the barrier is open, you are automatically checked in and can drive to your accommodation or camping pitch. During the rest of your stay, the barrier will open automatically via number plate recognition. It is not (yet) possible to provide your number plate in advance.
Please note: there is a maximum number of cars allowed per accommodation. Once your number plate has been registered, you cannot change it.
Please note: there is a maximum number of cars allowed per accommodation. Once your number plate has been registered, you cannot change it.
If you have a PIN code or key card for your accommodation, you do not need to check in at reception. You can arrive at the park at any time.
If you do not have a PIN code or key card and expect to arrive after reception closing time, please discuss this with reception in advance. They will be happy to help you with an alternative. Contact details and opening hours of the reception can be found on the relevant park page under Park Info.
Have you arrived unexpectedly after the reception has closed? Please report to the park's intercom or call the emergency number on the reception door.
Night-time
Between 11 p.m. and 7 a.m., quiet hours are in effect at the park. You will not be able to drive into the park during this time. Of course, it is possible that you may arrive unexpectedly during these hours. In that case, please take only the essentials from your car and walk to your holiday accommodation.
If you do not have a PIN code or key card and expect to arrive after reception closing time, please discuss this with reception in advance. They will be happy to help you with an alternative. Contact details and opening hours of the reception can be found on the relevant park page under Park Info.
Have you arrived unexpectedly after the reception has closed? Please report to the park's intercom or call the emergency number on the reception door.
Night-time
Between 11 p.m. and 7 a.m., quiet hours are in effect at the park. You will not be able to drive into the park during this time. Of course, it is possible that you may arrive unexpectedly during these hours. In that case, please take only the essentials from your car and walk to your holiday accommodation.
If your holiday home has access control via a keypad, we will send you the PIN by email at least one day before your scheduled arrival. If access is by keycard you will receive this in the post at least 7 days in advance of your arrival. If you booked within 7 days of your scheduled arrival date, you can pick up the keycard at the reception.
Key
If you have not received either a PIN or a keycard, your holiday home has traditional lock and key access. You can pick up your key at the reception when you check in.
Opening hours reception
Further information about check in and the reception opening times can be found on the applicable park page under ‘information’. If you will be arriving after the reception opening hours, please get in touch beforehand to discuss the key collection procedure.
Traffic jams or other unexpected circumstances may delay your arrival. No problem! Take a look at the reception opening times. If you will be arriving just before or after the reception opening times, please call the staff so they are aware of this. They will also make arrangements with you on key collection, if applicable to your accommodation.
Yes, you can share the digital key. The key is available in the My Bookings section of the Roompot app, under the main booker's account. You will find the option to share directly below the option to open the door. The shared key is a link that you can forward via a message.
Remember that whoever you share the key with can open the door to your accommodation. So don't share it with just anyone!
If you close the door properly, it always locks automatically after 10 seconds. You can then open it again using either the digital key in the app or using the PIN. Even when using the PIN, the door will lock again after 10 seconds.
Make sure you are logged into the app with the account you used to make your booking and that you are standing at the door of your holiday accommodation. On the app's home screen, you will see an orange button to open the door. You can also press the key icon at the top of the screen. Make sure you have an internet connection and that Bluetooth and location services are enabled. If a setting is missing, the app will ask you to activate the function.
To unlock the door, swipe. The door will open as soon as you hear a short beep. You may also hear the lock mechanism opening. After 10 seconds, the door will lock again automatically.
To unlock the door, swipe. The door will open as soon as you hear a short beep. You may also hear the lock mechanism opening. After 10 seconds, the door will lock again automatically.
You can have a barbecue at all our holiday parks and campsites. Of course, only outside at your own holiday home, and with a bucket of water at hand. Open fires are prohibited in thatched roofed holiday accommodations. However, an electric BBQ is permitted. This also applies to some parks in the woods. If in doubt, ask at the Service point. Barbecuing is not allowed on the balcony of a hotel room or apartment.
During extreme drought or strong winds, a holiday park or campsite may temporarily decide not to allow barbecuing.
During extreme drought or strong winds, a holiday park or campsite may temporarily decide not to allow barbecuing.
Below we have listed the basic cleanliness requirements for your holiday home when you leave. This is not the same as a final clean. With a final clean the entire accommodation is cleaned.
When leaving your holiday home please always do the following:
- Place the furniture in the same place as on arrival.
- Place the bed linen and towels at the entrance door, inside a pillowcase.
- Please empty the dishwasher and store the clean dishes in the cupboard.
- Empty the bins and hand in your separated waste at our recycling centre.
- Vacuum the floors.
- Close the windows, turn off the lights and set the thermostat to 15 degrees.
- Empty and sweep the open fire (if present).
You are welcome to visit some of our swimming pools even if you are not staying at a park. An overview of these swimming pools can be found at roompot.nl/thema/zwemmen/zwembaden. There you will also find more information about opening hours and rates. When it is very busy, guests staying at the park always have priority. To avoid disappointment, we recommend that you call ahead first.
You will find all the facilities on the park's page.
App
The facilities can also be found in our app, which contains many of our parks. Download the app for all the useful information during your holiday, like special offers in the park restaurant or the opening hours of the swimming pool.
Packages can be delivered (and picked up) at the reception during opening hours. Please always inform the reception in advance.
Deliveries of groceries and takeaways are not allowed on the park. Some of our parks have their own delivery service. You may of course make use of this.
Sure, just press the intercom at the boom-gate. If the boom-gate does not have an intercom, press the button or call the phone number listed on the sticker. Give your name and the number of your holiday home, and the reception will open the boom-gate for you.
Yes, you may be picked up or dropped off at your holiday home by a taxi or other transport on changeover days. Of course, this can only be done if the holiday home is accessible by car. If you are disabled or have difficulty walking, you may also be dropped off or picked up from your holiday home on days other than on changeover days. The (taxi) driver can pass on your name and holiday home to the reception at the boom gate. They will then open the boom gate.