6 questions found for "Location (A"

I have made a booking for a preferred holiday accommodation. Why don't I see the number of the preferred accommodation in my Roompot account?
Your holiday home number will only be shown if you have made a preferred booking on a specific house or plot number. But not if you have made a preferred booking in relation to the park location or special holiday home facilities.
Was this answer helpful for you?
How do I use the digital key?
Make sure you are logged into the app with the account you used to make your booking and that you are standing at the door of your holiday accommodation. On the app's home screen, you will see an orange button to open the door. You can also press the key icon at the top of the screen. Make sure you have an internet connection and that Bluetooth and location services are enabled. If a setting is missing, the app will ask you to activate the function.
To unlock the door, swipe. The door will open as soon as you hear a short beep. You may also hear the lock mechanism opening. After 10 seconds, the door will lock again automatically.
Was this answer helpful for you?
Are there swimwear days at the saunas and wellness centres?
This varies per location.

Thermaalbad Arcen has swimwear days in the saunas every Wednesday, Friday and every first weekend of the month. Swimwear is always compulsory in the thermal baths at Arcen, even on non-swimwear days.

Wellness & Beauty De Parel has a swimwear day every second and fourth Tuesday of the month from 10 a.m. to 5 p.m., and every first and third Tuesday of the month is Ladies' Day from 10 a.m. to 5 p.m. There is no special day on the fifth Tuesday of the month.

Please note: Wellness & Beauty De Parel is closed until further notice.
Was this answer helpful for you?
I'm bringing my own bike. Where can I keep it?
Some holiday accommodation has a storage room accessible from outside. In many cases, there is enough space here to store your bike. Would you like to know if this is the case for your holiday accommodation? The reception staff will be happy to help you.

At Zeebad, guests have free use of a lockable bike shed. This is in a central location on the park. There is room for a maximum of 4 bicycles per storage area and there are 2 sockets to charge your electric bicycle.

Parkhotel Bad Arcen has an enclosed, covered bicycle shed. As a hotel guest, you can use this free of charge.
Was this answer helpful for you?
What is a preferential booking?
When making a preferred booking, you can indicate one or more preferences. For example, a specific location or house number, a particular location in the park or several holiday homes next to each other. Special requests for your holiday accommodation also fall under preferences, such as pet-free, with a dishwasher, bathtub or sauna. Which preferences require an additional charge and which do not varies per park. The amount of the surcharge will appear automatically during the booking process. If you select multiple paid preferences, you will only pay the surcharge once.
Was this answer helpful for you?
Can I add a preference to my booking afterwards?
When booking, you can indicate your preference for a specific house number or a particular facility. For example, a pet-free stay or a specific location. Sometimes there is an additional charge for this. If you want to change your preference after booking, or specify a preference you hadn't previously indicated, our Guest Services team will be happy to help. Preferences are always subject to availability, so in some cases you may be accommodated in a different location. If this is the case, we will always inform you.
Was this answer helpful for you?

How can we help you?

Arrival & stay At the park Cleaning & bed linen Changes & cancellation Payments Complaints Booking My account Miscellaneous Business