Unfortunately, we cannot guarantee that a park will be fireworks-free. Sometimes fireworks are set off in the immediate vicinity of the park. Some parks have a central location where fireworks are permitted during New Year's Eve. You can check with our Guest Services or at the park reception to see if this is the case at your preferred park.

Setting off fireworks is not permitted. Some parks make an exception during New Year's Eve. If this is the case, a central location will be designated. Guest Services or the park reception will be happy to provide you with more information. Please note that this exception only applies when setting off fireworks is permitted by law.

You can cancel or change your booking through the holiday provider you booked with. Please contact them to find out how this works. The terms and conditions for changes or cancellations are determined by the provider themselves.

You can cancel or change your booking through the holiday provider you booked with. Please contact them to find out how this works. The terms and conditions for changes or cancellations are determined by the provider themselves.

It's a pity that the door cannot be opened using the app. You can also open the door with the PIN. You can also access the PIN using the digital key. Please note that the digital key is only visible from check-in time. The PIN also works only from this time. You will receive the PIN by e-mail at the latest 1 day before arrival. This e-mail also notes the check-in and check-out times.

From time to time additional cleaning or repair works need to be undertaken after departure in a holiday home. The costs for this will be deducted from the deposit. This can be prevented by ensuring you leave the holiday home in pristine condition when you leave.

You can cancel or change your booking through the holiday provider you booked with. Please contact them to find out how this works. The terms and conditions for changes or cancellations are determined by the provider themselves.