68 questions found for "babu mohan age"
The minimum age for visiting Thermaalbad Arcen is 18.
For now, roompot.nl and landal.nl both continue to exist, with two underlying My Environments as well. To view and manage your Roompot booking, go to My bookings on the Roompot page. If you have booked at a Landal park, go to My bookings on the Landal page. Fortunately, from today you can log in with the same details. In time, we will bring this all to one system, but we will also do that step by step.
We may not recognise your e-mail address. You can only request a new password for the e-mail address associated with your booking. Are you sure your e-mail address is correct, but the error message keeps appearing? Please contact our Guest Services. They will see how they can resolve this with you.
It's a pity that the door cannot be opened using the app. You can also open the door with the PIN. You can also access the PIN using the digital key. Please note that the digital key is only visible from check-in time. The PIN also works only from this time. You will receive the PIN by e-mail at the latest 1 day before arrival. This e-mail also notes the check-in and check-out times.
The minimum age to book is 21 years. An older person cannot guarantee a travel group made up entirely of people under the age of 21. Each tour group must therefore consist of at least 1 person over the age of 21.
The addresses of the park can be found on the applicable park page under ‘Information’. Any travel tips will also be mentioned on this page. For instance, if it would be best to use a different navigation address, or book a spot on the ferry in advance.
The address and all other contact details for the park can be found on the Information page for the park in question. You can also find all contact details in the app. Please note: not all parks are listed in the app.
The exact arrival and departure times of your chosen holiday accommodation can be found at the bottom of your accommodation's page. You can also find the times in step 1 of booking, under your dates. These times also appear in the travel info you will receive about a week before arrival. Usually you have to leave the accommodation at 10 am. You do not need to vacant the camping sites until 11 am. Specific departure times for a park can be found on the applicable park page under ‘Information’.
Checking out
Ready to leave? Close the door behind you, and leave the key card in the mailbox at the park exit. Do you have a key? Please drop it off at the Service point.
Checking out
Ready to leave? Close the door behind you, and leave the key card in the mailbox at the park exit. Do you have a key? Please drop it off at the Service point.
The exact arrival and departure times for your chosen holiday accommodation can be found under Arrival & Departure on the Park Info page. You will also find the times in step 1 of the booking process, next to the dates. In addition, the times are listed in the travel information you will receive approximately one week before arrival. Most holiday accommodations are available from 4 p.m. Most camping pitches are available from 1 p.m.
Early Check-in
Would you prefer to check in earlier? At some parks, you can book an Early Check-in. This allows you to check into your holiday accommodation at 12:00. You can easily book Early Check-in via My bookings. You can add this option up to 3 weeks before arrival. If you don't see Early Check-in, it is unfortunately no longer possible to add this option.
Tip: sometimes it is still possible to book Early Check-in at the last minute. Check the options in My bookings 2 days before arrival. If you do not see Early Check-in, then unfortunately it is not possible to check in early.
Facilities
Of course, you are welcome to use the facilities at the park all day on the day of arrival. It does not matter whether you have already checked in or not, you are welcome all day long.
Early Check-in
Would you prefer to check in earlier? At some parks, you can book an Early Check-in. This allows you to check into your holiday accommodation at 12:00. You can easily book Early Check-in via My bookings. You can add this option up to 3 weeks before arrival. If you don't see Early Check-in, it is unfortunately no longer possible to add this option.
Tip: sometimes it is still possible to book Early Check-in at the last minute. Check the options in My bookings 2 days before arrival. If you do not see Early Check-in, then unfortunately it is not possible to check in early.
Facilities
Of course, you are welcome to use the facilities at the park all day on the day of arrival. It does not matter whether you have already checked in or not, you are welcome all day long.
You will find the exact arrival and departure times for your chosen campsite at the bottom of the campsite's page. You can also find the times in step 1 of booking, under your dates. These times also appear in the travel info you will receive about a week before arrival. Most campsites are available from 13:00 onwards.
If you have a PIN code or key card for your accommodation, you do not need to check in at reception. You can arrive at the park at any time.
If you do not have a PIN code or key card and expect to arrive after reception closing time, please discuss this with reception in advance. They will be happy to help you with an alternative. Contact details and opening hours of the reception can be found on the relevant park page under Park Info.
Have you arrived unexpectedly after the reception has closed? Please report to the park's intercom or call the emergency number on the reception door.
Night-time
Between 11 p.m. and 7 a.m., quiet hours are in effect at the park. You will not be able to drive into the park during this time. Of course, it is possible that you may arrive unexpectedly during these hours. In that case, please take only the essentials from your car and walk to your holiday accommodation.
If you do not have a PIN code or key card and expect to arrive after reception closing time, please discuss this with reception in advance. They will be happy to help you with an alternative. Contact details and opening hours of the reception can be found on the relevant park page under Park Info.
Have you arrived unexpectedly after the reception has closed? Please report to the park's intercom or call the emergency number on the reception door.
Night-time
Between 11 p.m. and 7 a.m., quiet hours are in effect at the park. You will not be able to drive into the park during this time. Of course, it is possible that you may arrive unexpectedly during these hours. In that case, please take only the essentials from your car and walk to your holiday accommodation.
Yes, if the main booker arrives later than the rest of the group, someone else can check in. Please let the reception know in advance. You can find the contact details of a park on the relevant park page under Park info.
If your holiday home has access control via a keypad, we will send you the PIN by email at least one day before your scheduled arrival. If access is by keycard you will receive this in the post at least 7 days in advance of your arrival. If you booked within 7 days of your scheduled arrival date, you can pick up the keycard at the reception.
Key
If you have not received either a PIN or a keycard, your holiday home has traditional lock and key access. You can pick up your key at the reception when you check in.
Opening hours reception
Further information about check in and the reception opening times can be found on the applicable park page under ‘information’. If you will be arriving after the reception opening hours, please get in touch beforehand to discuss the key collection procedure.
Yes, we have. At some of our parks, you will find adapted holiday accommodations. This could include an extra spacious bathroom with supports, a shower chair or a height-adjustable kitchen. You can find these holiday accommodations by searching using the filter Suited for disabled. The adjustments vary according to type of home and park.
Do you need extra care and/or equipment during your holiday? Please contact our Roompot Care department on + 31 (0)113 374 500 or fill in the form on our (Dutch) contact page. Moreover, Roompot Care's staff will be happy to help you find a suitable destination!
Yes, we have bungalows, villas and chalets that are child-friendly. They include a cot, playpen, baby bath, stair gate and sometimes even a wagon. In some accommodations, these are standard, while in others you can book them separately. If your accommodation has children's facilities, you will find this on the accommodation page under All features.
For more information, please visit Thermaalbad Arcen's page (only available in Dutch and German).
You will find the Roompot General Terms and Conditions on this page. Have you booked a hotel stay? Refer to the General Terms and Conditions for Hotels. You can also view the Park regulations online.
To view your old bookings in My Bookings on the Roompot page, it is important that you create a new account with the same e-mail address and surname as you used to make your previous booking(s). Once you have created that account, your previous Roompot bookings will be linked to that account. Your Landal bookings will remain in My Bookings on the Landal page.
You can easily change your personal details yourself in your account. Click on the account icon at the top of the page and then on My details. Then click on Change under the details you want to change. Update the details and click on Update.
Booking a Roompot or Landal park is also possible without an account. However, without an account you cannot view or manage your booking yourself. Also, you cannot use the services in the app during your holiday, as you have to log in to do so.
On the My bookings page, you can add or remove people from My travel group. You can change your travel group up to 1 day before arrival.
Pets
You can also add or remove pets from your booking via your account.
Pets
You can also add or remove pets from your booking via your account.
Click on the account icon at the top of the page and then on Log out.
We may not recognize your email address. You can only request a new password for the email address that comes with your booking. If you are sure the email address is correct, but the error message keeps appearing, please contact the Guest Service. They will help you solve this.
Yes, it is safe to open the door using the app. You can only open the door of your cottage using your account. So you don't have to worry that someone else can enter your cottage using the Roompot app.
Yes, you can share the digital key. The key is available in the My Bookings section of the Roompot app, under the main booker's account. You will find the option to share directly below the option to open the door. The shared key is a link that you can forward via a message.
Remember that whoever you share the key with can open the door to your accommodation. So don't share it with just anyone!
- The Bed Linen bundle includes a single fitted sheet, duvet cover and pillow case.
- The Towel bundle includes a hand towel and a bath towel.
- The Tea Towel bundle includes a kitchen towel and a tea towel.
- The Comfort bundle includes a Bed Linen bundle, a Towel bundle, 1 tea towel and 1 kitchen towel.
- A Comfort Plus bundle includes a Comfort bundle, a tea & coffee pack and beds made up on arrival.
The bundles are hired per person, per holiday. Prices are given at the time of booking, under Extras. If you would like to add a package after booking, this can be done through My Roompot. Just log in and click on your booking. You will find all the products you can add to your booking under Extras. You will also find the packages prices here.
This varies per holiday accommodation. We distinguish between a towel package and a kitchen towel package. Sometimes these packages are already included in the rental price. In that case, there will be 1 package with kitchen towels and towel packages for the number of people in the reservation. If the hand or kitchen towels are not included in the rental price, you can always book them separately. You are also welcome to bring your own towels from home.
What is included?
Find your accommodation on the website and click on the “i” next to the price to see what is included. Once you start booking, you will also see all included items on the booking overview. Have you already booked? If towels are included, this will be stated on your confirmation. You can also find what you have booked in My bookings, for example in the booking overview.
Booking extra towels
You can book extra towels and kitchen towels up to one day before arrival. You can do this easily via My bookings. Are you already at the park and have you forgotten something? In many cases, you can rent towels at reception, subject to availability.
This varies per holiday home. We differentiate between a towel package and a kitchen towel package. Kitchen towels are sometimes already included in the rental. In that case, 1 package of kitchen linen will be ready for you. The Kitchen Towel bundle includes 1 kitchen towel and 2 tea towels. If hand or kitchen towels are not included in the rental, you can always book them extra. You can of course bring your own towels and kitchen towels from home.
What is included?
Find your accommodation on the website and click on the i next to the price to see what is included. Once you do the booking, you will also see all included items on the statement. Have you booked already? If kitchen towels are included, it will be stated on your confirmation. You can also find what you have booked in My bookings, for example in the payment overview.
Booking extra kitchen towels
You can add kitchen towels up to one day before arrival. This is easily done via My bookings. Did you already arrive at the park, and forgot to bring something? In many cases - as long as stocks last - you can rent linen from the reception.
The number of dogs or other pets allowed in most holiday homes is 1 or 2. Contact the Service point if you want to be sure how many pets are allowed in your preferred holiday home. Contact details of a park can be found on the 'Park information' page per park.
Yes, in most cases. Your dog, cat or one of these caged pets is welcome at our holiday parks and campsites: rabbit, hamster, guinea pig, ferret, bird, mouse or rat. Reptiles are not permitted.
You can bring 1 or 2 pets in a part of our holiday homes. If it says Pets are welcome under the Amenities of your desired holiday home, it's okay. You can find these stays by checking 1 or 2 Pet(s) under Travel party at the top of your screen in the Search & Book.
Always indicate that you are bringing a pet when booking. With an online booking you do this in Step 1, Your travel party. Please contact our Guest Service to sign up for other pets or service dogs.
Do you want to add a pet to your travel group after booking? Please inform the Guest Service. They will help you look at the possibilities.
You can bring 1 or 2 pets in a part of our holiday homes. If it says Pets are welcome under the Amenities of your desired holiday home, it's okay. You can find these stays by checking 1 or 2 Pet(s) under Travel party at the top of your screen in the Search & Book.
Always indicate that you are bringing a pet when booking. With an online booking you do this in Step 1, Your travel party. Please contact our Guest Service to sign up for other pets or service dogs.
Do you want to add a pet to your travel group after booking? Please inform the Guest Service. They will help you look at the possibilities.
For dogs and cats, you pay a surcharge per animal, per night. You don't have to pay a surcharge for other caged pets such as a bird, guinea pig, ferret, rat, mouse, or hamsters.
A complete cleaning is required for all animals, unless it is already included as standard in the price of your stay. If you are taking advantage of a promotion where the final cleaning is offered at an extra discount, you will pay the original amount of the final cleaning.
The amount of the pet surcharge and final cleaning fee depends on the park. You'll find these prices in your price summary when booking. You may bring a maximum of 2 pets per campsite to our campgrounds. At the campgrounds, you will pay a nightly surcharge for each pet.
A complete cleaning is required for all animals, unless it is already included as standard in the price of your stay. If you are taking advantage of a promotion where the final cleaning is offered at an extra discount, you will pay the original amount of the final cleaning.
The amount of the pet surcharge and final cleaning fee depends on the park. You'll find these prices in your price summary when booking. You may bring a maximum of 2 pets per campsite to our campgrounds. At the campgrounds, you will pay a nightly surcharge for each pet.
Roompot and Landal have taken the strategic decision to stop renting to business guests at a large number of parks. This will allow us to offer our leisure guests an even better experience. Currently, it is only possible to request a business booking at Pagedal in Groningen, Cape Helius in South Holland and Veerse Meer in Zeeland. Business bookings can only be made via Landal Business Line. All information can be found at www.landalbusinessline.nl.
The deposit or part thereof will usually be refunded within seven working days after departure. This is only possible if we have your bank account number. You can enter this in your account under My details.
It is also possible that you will only receive part of the deposit back, or nothing at all. This means that you did not leave your holiday accommodation in accordance with the rules. If this is the case, you will be notified. If you have not received a message from us but your deposit has not been refunded within 7 working days after departure, please contact the reception of the holiday park where you stayed. You can find the contact details of a park via Parkinfo.
It is also possible that you will only receive part of the deposit back, or nothing at all. This means that you did not leave your holiday accommodation in accordance with the rules. If this is the case, you will be notified. If you have not received a message from us but your deposit has not been refunded within 7 working days after departure, please contact the reception of the holiday park where you stayed. You can find the contact details of a park via Parkinfo.
Some of our parks are completely cashless. At these parks, you can only pay with your debit or credit card. If this is the case, you will find this on the travel information page.
At the parks where you can pay with cash, we cannot accept notes of €100, €200 or €500.
Please note that your booking must be paid before arrival at the park, so it cannot be paid in cash. Also, any booking extensions made at the park or other extras booked with a total amount above €200 cannot be paid in cash.
Yes, in most cases. At our holiday parks and campsites, dogs, cats, and certain caged pets are welcome — including rabbits, hamsters, guinea pigs, ferrets, birds, mice, and rats. Reptiles, however, are not permitted.
In some of our holiday accommodations, you are allowed to bring one or two pets. If Pets allowed is listed under All characteristics of your chosen accommodation, then pets are permitted. You can find pet-friendly options by visiting the Destinations page or by using the search function at the top of your screen. Under With whom?, simply add one or two pets to your group.
When booking, always indicate that you will be bringing a pet. If booking online, you can do this in Step 1: Your Travel Companion. To register assistance dogs, or pets other than dogs, cats, or ferrets, please contact our Guest Services Department.
Would you like to add a pet to your booking later? If so, please let us know by completing the form on our Service & Contact page. You’ll find it under Have any questions? — then click Pass on request, and choose the option Add or remove pet.
In some of our holiday accommodations, you are allowed to bring one or two pets. If Pets allowed is listed under All characteristics of your chosen accommodation, then pets are permitted. You can find pet-friendly options by visiting the Destinations page or by using the search function at the top of your screen. Under With whom?, simply add one or two pets to your group.
When booking, always indicate that you will be bringing a pet. If booking online, you can do this in Step 1: Your Travel Companion. To register assistance dogs, or pets other than dogs, cats, or ferrets, please contact our Guest Services Department.
Would you like to add a pet to your booking later? If so, please let us know by completing the form on our Service & Contact page. You’ll find it under Have any questions? — then click Pass on request, and choose the option Add or remove pet.
There are rules for travelling with pets within the European Union. Every pet must have a European pet passport and a valid rabies vaccination. This vaccination must have been given at least 21 days before departure. The pet must also be identifiable by a microchip or tattoo. Additional rules apply to certain dog breeds in some countries. For example, some dog breeds are not allowed in France. So make sure you familiarise yourself with the rules of your holiday destination in advance. Also take into account the rules of countries you will be travelling through on your way to your final destination.
Does “Pets allowed” appear under “All features” for your desired holiday accommodation and do you comply with the above rules? Then your pet can come with you to your holiday destination abroad. You can find these accommodations on the Destinations page or by using the search function at the top of your screen under “With whom? 1 or 2 pets” to add your travel companion(s).
When booking, always indicate that you are bringing a pet. To register assistance dogs or other pets other than dogs, cats or ferrets, please contact our Guest Services.
Would you like to add a pet to your travel group after booking? Please let us know by filling in the form on our Service & Contact page. You can find this under “Do you have any questions?”, then click on “Submit request”. Here, select the option “Add or remove pet”.
Does “Pets allowed” appear under “All features” for your desired holiday accommodation and do you comply with the above rules? Then your pet can come with you to your holiday destination abroad. You can find these accommodations on the Destinations page or by using the search function at the top of your screen under “With whom? 1 or 2 pets” to add your travel companion(s).
When booking, always indicate that you are bringing a pet. To register assistance dogs or other pets other than dogs, cats or ferrets, please contact our Guest Services.
Would you like to add a pet to your travel group after booking? Please let us know by filling in the form on our Service & Contact page. You can find this under “Do you have any questions?”, then click on “Submit request”. Here, select the option “Add or remove pet”.
Our TVs have a standard channel package. The exact channels differ per park. Do you want to know if a specific station is available? Then the reception will be happy to help you. You will find the park contact details on the applicable park page under ‘Information’.
Dogs and cats incur a surcharge per animal, per night.
To view the exact amount, click the info icon (i) next to the total price of your chosen accommodation.
Other small caged pets—such as birds, guinea pigs, ferrets, rats, mice, or hamsters—do not require a surcharge.
A mandatory final cleaning fee applies to all stays with pets, unless it is already included in the total price.
Please note: if you’re benefiting from a special offer with a reduced cleaning fee, the original full amount for final cleaning will still apply when bringing a pet.
Prices for pet surcharges and final cleaning vary by park. These details will be shown in your price breakdown during booking.
Campsite Rules
You may bring a maximum of 2 pets per camping pitch.
A surcharge per pet, per night also applies at our campsites.
To view the exact amount, click the info icon (i) next to the total price of your chosen accommodation.
Other small caged pets—such as birds, guinea pigs, ferrets, rats, mice, or hamsters—do not require a surcharge.
A mandatory final cleaning fee applies to all stays with pets, unless it is already included in the total price.
Please note: if you’re benefiting from a special offer with a reduced cleaning fee, the original full amount for final cleaning will still apply when bringing a pet.
Prices for pet surcharges and final cleaning vary by park. These details will be shown in your price breakdown during booking.
Campsite Rules
You may bring a maximum of 2 pets per camping pitch.
A surcharge per pet, per night also applies at our campsites.
On the page of your holiday accommodation you will find what is available in your accommodation, for example a coffee machine or an oven. A complete set of furnishings is standard for the number of people the accommodation is suitable for.
Whether bed linen and towels are provided varies per type of accommodation and per park. Click on the next to the price to see what is included. Once you start booking, you will also see all included items on the booking overview. Already booked? If bed linen and/or towels are included, this will be stated on your confirmation. You can also find what you have booked in My bookings, for example in the payment overview.
The type of bed may vary per holiday accommodation. There are single beds, double beds, box-spring beds and bunk beds. You can find the type of bed in your holiday accommodation under All features on the holiday accommodation page. Most accommodations have single beds that are 90 cm wide and 200 cm long. Does your holiday accommodation have the feature Extra long beds? Then all beds in the accommodation are 90x210 cm. All holiday accommodations have single duvets and pillows.
Some properties have a cot as standard. If this is the case, it will be indicated under “Children's facilities”. If there is no cot available, you can often book a camp bed. You can do this easily via “My bookings”.
Some properties have a cot as standard. If this is the case, it will be indicated under “Children's facilities”. If there is no cot available, you can often book a camp bed. You can do this easily via “My bookings”.
You can rent a barbecue at some parks. Please contact the Service point to see if this is possible at your park. The phone number can be found on the applicable park page under ‘practical info’.
Barbecue package
Many of our holiday parks offer barbecue packages. In addition to meat, salads and baguettes, it also includes a disposable barbecue. It couldn't be easier! You can book a barbecue package on My bookings, up to a day before arrival. During your holiday, you can do so at the Service point. But be on time, barbecue packages can only be ordered up to a day before use.
This varies per park and per holiday home. Free wifi can be found under Good to know on the Parkinfo page of your park and under All features on the page of your holiday home.
Most parks offer free wifi. Often you have to log in. The wifi code can often be found on a kitchen cabinet or on the start screen of the television. We always mention where you can find the code in the app. Are you staying at a campsite? Then you can ask for the Wi-Fi code at reception.
In some cases, you have to pay for wifi. The costs differ per park.
No, some parks are car-free or have designated car-free zones. Parking facilities for your holiday accommodation are listed under All characteristics on your accommodation page. There may be parking available at or near your accommodation. Near your holiday accommodation means you can park in the park’s general car park.
If there is no parking directly at your accommodation, or you are expecting visitors, you can usually park free of charge in the park’s general car park. Further information about parking at the park can be found on the relevant park page under Park info.
Electric vehicles
Would you like to know if the park has a charging point for electric vehicles? Please check the park page under Park info, the app under Good to know, or refer to the park map.
Disabled guests
Do you have a disabled parking permit? If so, you may be allowed to park directly at your holiday accommodation, where possible.
If there is no parking directly at your accommodation, or you are expecting visitors, you can usually park free of charge in the park’s general car park. Further information about parking at the park can be found on the relevant park page under Park info.
Electric vehicles
Would you like to know if the park has a charging point for electric vehicles? Please check the park page under Park info, the app under Good to know, or refer to the park map.
Disabled guests
Do you have a disabled parking permit? If so, you may be allowed to park directly at your holiday accommodation, where possible.
Yes, you can bring your own gourmet set or (even more convenient) order a gourmet package in advance via My bookings. This package includes all kinds of delicious food and a gourmet set on loan. You can check whether you can order a gourmet package at your park in the app.
The electricity connection varies by type of campsite and by park. The campsite page always indicates how many amps are available. Usually, this is 6 or 10 amps.
On your holiday home’s page, you can view a full list of available amenities. If the accommodation includes air conditioning, it will be listed under the General section in All Features. Need help using a device in your accommodation? User manuals for most appliances can be found at gebruikershandleiding.nl.
To ensure the safety and comfort of all guests, each holiday home has a maximum occupancy limit.
You can find this number at the top of the photo on your chosen accommodation’s page.
In some accommodations, it is possible to bring 1 or 2 babies (aged 0–2 years) in addition to the maximum number of guests.
Tourist tax also applies to babies.
Please inform us during booking if you plan to bring 1 or 2 extra babies.
This is important because not all accommodations have space for an (extra) baby bed.
You can find this number at the top of the photo on your chosen accommodation’s page.
In some accommodations, it is possible to bring 1 or 2 babies (aged 0–2 years) in addition to the maximum number of guests.
Tourist tax also applies to babies.
Please inform us during booking if you plan to bring 1 or 2 extra babies.
This is important because not all accommodations have space for an (extra) baby bed.
No, that is not permitted. You may allow other people to stay overnight in your booked holiday accommodation, unless they are under the age of 21 or are staying for work purposes. Always provide the names and details of the people staying overnight to our Guest Services. Please note that the booking will remain in your name, so you will remain responsible.
If an inventory is available for your holiday home, you will find this on the page of the holiday home under Amenities.
With the rebooking guarantee, you can change your booking free of charge up to 28 days before your arrival date. You can read all about it on the special rebooking guarantee page.
You can cancel your booking via My bookings. Read our cancellation policy carefully before you cancel, because this is not always free of charge. Sometimes cancellation is not necessary and you can change your holiday. You can read all about it on the special rebooking guarantee page.
First of all, we hope you feel better soon. You can cancel free of charge within 14 days of making your booking. This applies to bookings with an arrival date at least 42 days from the date of booking. Cancellation is very easy via My bookings. Have you booked a last-minute holiday with arrival within 42 days? Or do you want to cancel after 14 days? Then our normal cancellation rates apply. How much you pay for cancellation depends on when you cancel. If you have taken out cancellation insurance, you can check your policy conditions to see if you can get these costs refunded.
Tip: sometimes cancellation is not necessary and you can change your holiday. You can read all about this on the special rebooking guarantee page. You can also call our Guest Services. We are happy to help!
Tip: sometimes cancellation is not necessary and you can change your holiday. You can read all about this on the special rebooking guarantee page. You can also call our Guest Services. We are happy to help!
Of course, you are very welcome. Some facilities are subject to a charge. Guests staying overnight at the park always have priority during busy periods. For more information, please contact reception. You can find the contact details for each park on the Park Info page.
Some of our parks have charging stations so you can charge your electric car during your stay. You will need a charging card for this. You can see whether there are charging points at your park under Park info on your park's page.
Are you still looking for a suitable holiday park? On our destinations page, you can filter by Electric car charging station under Accommodation in the Features section. Some of our holiday homes have a private charging point at the accommodation.
Are you still looking for a suitable holiday park? On our destinations page, you can filter by Electric car charging station under Accommodation in the Features section. Some of our holiday homes have a private charging point at the accommodation.
Some parks offer boat hire. You can find the relevant information in the Roompot app or on the park's facilities page under “Rental”. If you are staying in a water-rich area but there is no boat hire at the park, the reception staff can often recommend a good rental point nearby.
Some parks have a bowling alley. If this is the case, you will find this information on the Facilities page of the park, under Sports and games. You can also find this information in the app under Facilities.
Some holiday accommodation has a storage room accessible from outside. In many cases, there is enough space here to store your bike. Would you like to know if this is the case for your holiday accommodation? The reception staff will be happy to help you.
At Zeebad, guests have free use of a lockable bike shed. This is in a central location on the park. There is room for a maximum of 4 bicycles per storage area and there are 2 sockets to charge your electric bicycle.
Parkhotel Bad Arcen has an enclosed, covered bicycle shed. As a hotel guest, you can use this free of charge.
At Zeebad, guests have free use of a lockable bike shed. This is in a central location on the park. There is room for a maximum of 4 bicycles per storage area and there are 2 sockets to charge your electric bicycle.
Parkhotel Bad Arcen has an enclosed, covered bicycle shed. As a hotel guest, you can use this free of charge.
Park restaurant reservations can be made either in the restaurant itself or at the Service point. Contact details of a park can be found on the respective park page under 'Park information'. Or, make your reservation online in our app. Not all parks are in our app.
Some holiday homes have their own washing machine. You can see whether your holiday home has a washing machine under All features on the page of your holiday home. Some of our parks have a laundrette. You can see whether this is the case for your park on the Park info page of your park.
The costs can be found in our app under Facilities. Some parks require special laundry tokens. If this is the case, it will also be mentioned in the app.
The costs can be found in our app under Facilities. Some parks require special laundry tokens. If this is the case, it will also be mentioned in the app.
Most parks have bike rental services. You can check whether this applies to your booked park on the Facilities page of the park.
Prices
Bicycle rental prices and the range of bicycles available vary per park. Unisex city bikes and children's bikes are available everywhere. Some parks also rent electric bikes, e-choppers, fun bikes and/or trailer bikes. The range and rates per park can be found in our app. Not all parks are listed in the app.
Reservations
To ensure that a bike is available when you need it, it is best to reserve in advance. You can do this at the bike rental desk and at the reception desk at the park, and in some cases also online via My bookings.
Is bike rental not listed? Please contact the reception desk. They will be happy to help you with your reservation. You can find the contact details of a park on the park page under Park info.
Prices
Bicycle rental prices and the range of bicycles available vary per park. Unisex city bikes and children's bikes are available everywhere. Some parks also rent electric bikes, e-choppers, fun bikes and/or trailer bikes. The range and rates per park can be found in our app. Not all parks are listed in the app.
Reservations
To ensure that a bike is available when you need it, it is best to reserve in advance. You can do this at the bike rental desk and at the reception desk at the park, and in some cases also online via My bookings.
Is bike rental not listed? Please contact the reception desk. They will be happy to help you with your reservation. You can find the contact details of a park on the park page under Park info.
You will find all the facilities on the park's page.
App
The facilities can also be found in our app, which contains many of our parks. Download the app for all the useful information during your holiday, like special offers in the park restaurant or the opening hours of the swimming pool.
You can find out whether there are fishing opportunities at the park under Facilities on the page for your park. Look under the heading Sports and games or under Everything at a glance under the heading Water sports. You can also filter the destinations page to show parks with fishing opportunities. You will find this in the filter options under Park under Activities.
Packages can be delivered (and picked up) at the reception during opening hours. Please always inform the reception in advance.
Deliveries of groceries and takeaways are not allowed on the park. Some of our parks have their own delivery service. You may of course make use of this.
You can find the contact details for a park on the relevant park page under Park info or in the app under Contact reception.
You can find the park map on the park page and in our app under "Always useful."
Take a look at Environment on your park page or in our app. Of course, you can also ask at the reception or the tourist office for advice for activities in the vicinity of the park.
You need an account to manage your booking. You can easily create one via My bookings. Have you received an email from us about your account? Then follow the instructions in the email.
Due to the transition to a new website and new system, you may temporarily not be able to see your booking in your account. This is due to a technical error. We realise that this is very inconvenient and we are doing everything we can to resolve it as quickly as possible. You do not need to do anything; your booking is still valid in our system.
Would you still like to view or pay for your booking? Fortunately, you can do this without logging in. Go to My bookings in the menu and select Enter booking number under the heading Or view your booking. Are you still logged in? If so, please log out first and then follow the steps above.
Good to know: bookings for a park in the United Kingdom or one of the Alps Resorts are never visible in your account, but you can always view and pay for them using the steps above.
Bookings with arrival within 7 days
Are you missing your booking in your account and is your arrival within 7 days? Then please give us a call so we can help you further.
New bookings
After making a booking, it can take up to 30 minutes before it appears in your account. Therefore, please wait a while before contacting us.
Previous bookings
Previous bookings (which you have already checked out) are temporarily not visible in your account. We are working on a solution and expect these bookings to be available again within approximately two weeks. Would you like to check again at a later time?
Due to the transition to a new website and new system, you may temporarily not be able to see your booking in your account. This is due to a technical error. We realise that this is very inconvenient and we are doing everything we can to resolve it as quickly as possible. You do not need to do anything; your booking is still valid in our system.
Would you still like to view or pay for your booking? Fortunately, you can do this without logging in. Go to My bookings in the menu and select Enter booking number under the heading Or view your booking. Are you still logged in? If so, please log out first and then follow the steps above.
Good to know: bookings for a park in the United Kingdom or one of the Alps Resorts are never visible in your account, but you can always view and pay for them using the steps above.
Bookings with arrival within 7 days
Are you missing your booking in your account and is your arrival within 7 days? Then please give us a call so we can help you further.
New bookings
After making a booking, it can take up to 30 minutes before it appears in your account. Therefore, please wait a while before contacting us.
Previous bookings
Previous bookings (which you have already checked out) are temporarily not visible in your account. We are working on a solution and expect these bookings to be available again within approximately two weeks. Would you like to check again at a later time?
We only accept reservations from people who are 21 years of age or older. The main booker must also be present during the stay. Reservations made by people under the age of 21 are not valid.
We reserve the right to refuse any changes to reservations, especially for groups, or to impose special conditions on them without giving any reason.
We reserve the right to refuse any changes to reservations, especially for groups, or to impose special conditions on them without giving any reason.