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12 questions found for "book lv"

Why can't I find my most recent booking in my Roompot account?
This can have several reasons. Our Guest Service will be happy to solve this for you. Please contact us.
Was this answer helpful for you? How do I cancel or change my booking if I did not make it via Roompot but via another holiday booking company?
You can cancel or change your booking through the holiday provider you booked with. Please contact them to find out how this works. The terms and conditions for changes or cancellations are determined by the provider themselves.
Was this answer helpful for you? Logging into my Roompot account does not work, what now?
You can only log in with the e-mail address you booked with. Sometimes it helps if you reset your password. You can do this by clicking on Forgot password. Enter your e-mail address and you will receive an e-mail with a link to reset your password. Does this not help? Then contact our Guest Services, they will be happy to solve it for you.
Was this answer helpful for you? Why do I get an error message when requesting a new password?
We may not recognise your e-mail address. You can only request a new password for the e-mail address associated with your booking. Are you sure your e-mail address is correct, but the error message keeps appearing? Please contact our Guest Services. They will see how they can resolve this with you.
Was this answer helpful for you? I can't log into my Roompot account. What should I do?
You can only log in with the email address you booked with. Sometimes it helps if you reset your password. You can do this by clicking Forgot password. Please enter your email address and you will receive an email with a link to reset your password. If this doesn't help, please contact our Guest Service, they will be happy to solve it for you.
Was this answer helpful for you? Why do I see an error when requesting a new password?
We may not recognize your email address. You can only request a new password for the email address that comes with your booking. If you are sure the email address is correct, but the error message keeps appearing, please contact the Guest Service. They will help you solve this.
Was this answer helpful for you? Logging into my Roompot account does not work, what now?
You can only log in with the e-mail address you booked with. Sometimes it helps if you reset your password. You can do this by clicking on Forgot password. Enter your e-mail address and you will receive an e-mail with a link to reset your password. Does this not help? Then contact our Guest Services, they will be happy to solve it for you.
Was this answer helpful for you? Why can't I find my most recent booking in my Roompot account?
This can have several reasons. Our Guest Service will be happy to solve this for you. Please contact us.
Was this answer helpful for you? Why do I get an error message when requesting a new password?
We may not recognise your e-mail address. You can only request a new password for the e-mail address associated with your booking. Are you sure your e-mail address is correct, but the error message keeps appearing? Please contact our Guest Services. They will see how they can resolve this with you.
Was this answer helpful for you? I can't log into my Roompot account. What should I do?
You can only log in with the email address you booked with. Sometimes it helps if you reset your password. You can do this by clicking Forgot password. Please enter your email address and you will receive an email with a link to reset your password. If this doesn't help, please contact our Guest Service, they will be happy to solve it for you.
Was this answer helpful for you? Why do I see an error when requesting a new password?
We may not recognize your email address. You can only request a new password for the email address that comes with your booking. If you are sure the email address is correct, but the error message keeps appearing, please contact the Guest Service. They will help you solve this.
Was this answer helpful for you? How do I cancel or change my booking if I did not make it via Roompot but via another holiday booking company?
You can cancel or change your booking through the holiday provider you booked with. Please contact them to find out how this works. The terms and conditions for changes or cancellations are determined by the provider themselves.
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