9 questions found for "code"
Sorry to hear your PIN code isn't working properly. As of 16.00 hrs your PIN code will work automatically. Is it after 16.00 hrs, yet your PIN code isn't working? Then, pop into the reception.
Sure, just press the intercom at the boom-gate. If the boom-gate does not have an intercom, press the button or call the phone number listed on the sticker. Give your name and the number of your holiday home, and the Service point will open the boom-gate for you.
At some parks, the barrier at the entrance has licence plate recognition. If this is the case, it'll be indicated in the arrival information. Upon arrival at the park, open the barrier with the PIN code you received in advance by e-mail. After opening the barrier, you are immediately checked in and can drive to your accommodation or camping pitch. During the rest of your stay, the barrier opens automatically via licence plate recognition. It is not (yet) possible to pass on your licence plate number in advance.
Please note: There is a maximum number of cars allowed per accommodation. Once your licence plate has been registered, you cannot change it.
If you have a PIN code or key card for your holiday home, checking in will not be necessary. You can arrive at the park at any time you want.
Don't have a PIN code or key card and do you expect to arrive when the reception is closed? If so, please contact the reception in advance to discuss alternative arrangements. Contact details and opening hours of the Service point can be found on the applicable park page under ‘Information’.
Have you arrived unforeseen, after the reception has closed? If so, use the park intercom or call the emergency number on the door of the reception.
Night-time is quiet time
The hours in between 23.00 and 07.00 hrs are quiet hours on the park. During these hours you cannot drive through the park. It might be though that you arrive unforseeen during these hours. If so, please only remove essentials out of your vehicle and walk straight to your holiday home.
This varies per park and per holiday home. You can find out whether there is free Wi-Fi under Facilities on your park and/or your holiday accommodation's page. Enter the park name to go directly to the park's page.
Free Wi-Fi is available at most parks. You often do have to log in, though. In many cases, the Wi-Fi code can be found on a kitchen cabinet or on the television's home screen. We always mention where you can find the code in the app. If you stay on the campgrounds, you can request the Wi-Fi network code at the Service Point.
Sometimes you do have to pay for Wi-Fi. Costs vary per park.
The digital key is currently available at a limited number of parks. Check your arrival information e-mail to see whether the digital key is available for your accommodation. You will receive this approximately 1 week before arrival. The person who booked the holiday can use the digital key via the Roompot app. You'll need to log in with My Roompot in order to do this. It's also possible to share the digital key with the rest of the travel group.
Would you rather not use the digital key? No problem, you can always use the PIN code, which you'll receive in the same e-mail.
When you have booked a stay at one of our holiday parks, you will often receive a keycard or an access code to the holiday accommodation. The Keycard offers various possibilities, depending on the park. For example, you can use the Keycard for access to the park and your holiday home. Check the arrival information for each park to see what possibilities your Keycard offers. If you need an access code for your holiday home, you will receive it by e-mail.
When booking, fill in your details first. Then enter Vakantiecadeau in the comments box, plus the unique code that's on your Holiday Gift. After you have completed your booking, you will receive a temporary confirmation by email. This states the price of your holiday, where the value of your Holiday gift has not yet been deducted. Send your Holiday Gift by registered mail to the address below:
Roompot Parks attn. Financial Service
Postbus 6
4460 AA Goes, Netherlands
We will add your Holiday Gift to your booking, as soon as we receive it. You will then receive an adjusted account by e-mail.
We like to make it easy for you. That's why you can simply pay online immediately after booking or via My Roompot. You only need your own payment details, the rest has already been filled in. You pay for your holiday to Holiday-Services. That's the party processing the payments to and from Roompot. So you will see this name as the beneficiary.
If you would like to transfer the amount yourself, you can. Keep your cost overview on hand, because it reflects the reference we need from you. Enter this reference in the "description" field. Please transfer your payment to IBAN: NL24 ABNA 0517 3435 17, in the name of Holiday-Services. Our BIC code is: ABNANL2A