No problem, we offer free Wi-Fi at many of our parks. So you can use the digital key after all!

Make sure you are logged into the app with the account you used to make your booking and that you are standing at the door of your holiday accommodation. On the app's home screen, you will see an orange button to open the door. You can also press the key icon at the top of the screen. Make sure you have an internet connection and that Bluetooth and location services are enabled. If a setting is missing, the app will ask you to activate the function.
To unlock the door, swipe. The door will open as soon as you hear a short beep. You may also hear the lock mechanism opening. After 10 seconds, the door will lock again automatically.