6 questions found for "npo1 terugkijken eva"

Where can I check in if the reception is closed?
If you have a PIN code or key card for your accommodation, you do not need to check in at reception. You can arrive at the park at any time.

If you do not have a PIN code or key card and expect to arrive after reception closing time, please discuss this with reception in advance. They will be happy to help you with an alternative. Contact details and opening hours of the reception can be found on the relevant park page under Park Info.
 

Have you arrived unexpectedly after the reception has closed? Please report to the park's intercom or call the emergency number on the reception door.

Night-time
Between 11 p.m. and 7 a.m., quiet hours are in effect at the park. You will not be able to drive into the park during this time. Of course, it is possible that you may arrive unexpectedly during these hours. In that case, please take only the essentials from your car and walk to your holiday accommodation.
Was this answer helpful for you?
Are you allowed to check in if you are not the main booker?
Yes, if the main booker arrives later than the rest of the group, someone else can check in. Please let the reception know in advance. You can find the contact details of a park on the relevant park page under Park info.
Was this answer helpful for you?
I received a payment reminder. What should I do now?
You will receive a payment reminder if we have not received your payment within the relevant time limit. You can still transfer the amount. If you've already done so, everything's fine and you don't have to do anything.
If you haven't paid yet, please do so as soon as possible. If you have received a second payment reminder, you have 7 days to pay. Otherwise, your reservation will be cancelled in accordance with the Terms and Conditions.
Was this answer helpful for you?
Do all of the holiday accommodations have parking spaces?
No, some parks are car-free or have designated car-free zones. Parking facilities for your holiday accommodation are listed under All characteristics  on your accommodation page. There may be parking available at or near your accommodation. Near your holiday accommodation means you can park in the park’s general car park.

If there is no parking directly at your accommodation, or you are expecting visitors, you can usually park free of charge in the park’s general car park. Further information about parking at the park can be found on the relevant park page under Park info.

Electric vehicles
Would you like to know if the park has a charging point for electric vehicles? Please check the park page under Park info, the app under Good to know, or refer to the park map.

Disabled guests
Do you have a disabled parking permit? If so, you may be allowed to park directly at your holiday accommodation, where possible.
Was this answer helpful for you?
Can I hire boat?
Some parks offer boat hire. You can find the relevant information in the Roompot app or on the park's facilities page under “Rental”. If you are staying in a water-rich area but there is no boat hire at the park, the reception staff can often recommend a good rental point nearby.
Was this answer helpful for you?
Where can I find the contact details of a holiday park?
You can find the contact details for a park on the relevant park page under Park info or in the app under Contact reception.
Was this answer helpful for you?

How can we help you?

Arrival & stay At the park Cleaning & bed linen Changes & cancellation Payments Complaints Booking My account Miscellaneous Business