For more information, please visit Thermaalbad Arcen's page (only available in Dutch and German).

Yes, certainly. Some of our parks offer holiday accommodations with modifications. These include a modified bedroom with high/low beds, an extra spacious bathroom with supports, a shower chair or a height-adjustable kitchen. You can find these holiday accommodations by searching using the Accessible accommodation filter under Accessibility. The adaptations vary per type of accommodation and per park.

Do you require additional care and/or aids during your holiday? You can find out what options are available via Roompot Care. The Roompot Care staff will be happy to help you, including finding a suitable destination!

That depends on how far in advance you book in relation to your arrival date. The earlier you book, the more flexible the cancellation policy is. We explain this below:

1. If you cancel within 14 days of making your booking and your arrival date is still at least 42 days away, cancellation is free of charge. Please note that free cancellation within 14 days of booking is only possible up to 42 days before arrival. For example: if you book 50 days before arrival, you have 8 days to cancel free of charge.
2. If you cancel later than 14 days after making your booking and your arrival date is more than 30 days away, you will be charged 30% of the travel sum.
3. If your arrival date is within 30 days, you will be charged 100% of the travel sum.

Booked before 9 July 2025?
Did you book your stay before 9 July 2025? Then the previous cancellation conditions apply to your booking. These are as follows:

1. If you cancel 93 days or more before arrival, you will pay 15% of the rental price.
2. If you cancel between 92 and 63 days before arrival, you will pay 50% of the rental price.
3. If you cancel between 62 and 32 days before arrival, you will pay 75% of the rental price.
4. If you cancel between 31 days and the day before arrival, you will pay 90% of the rental price.
5. If you cancel on the day of arrival or later, you will pay 100% of the rental price.

Check your booked holiday in My bookings to see which cancellation conditions currently apply to you.

Yes, on the day of arrival and on the day of departure, you may use the park facilities all day. It doesn't matter whether you're checked in, you're welcome all day.