26 questions found for "sinonimos de que"

Is it possible to request deferred payment or to pay in instalments?

No, this is not possible. If you book more than 70 days before arrival, you pay 50% within 14 days and the rest no later than 56 days before arrival. If your arrival is within 70 days, you pay the entire amount in one go. Unfortunately, it is not possible to pay in instalments.

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How do I request an account for My bookings?
Have you made a booking with Roompot and don't have login details yet? Go to My bookings, click on Log in with your email address and then select Create an account. Enter the email address you used to make the booking. You will receive an email within a few minutes with a link to create a password. In My bookings, you will only see the bookings you made directly with Roompot. Did you book through a partner? Then you can find your booking there.
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I own a holiday accommodation. Where can I turn with any questions?
You will find a lot of information on eigenaren.roompot.nl, such as the details of your property and answers to frequently asked questions. Prefer personal contact? Then contact the owner service department via eigenarenservice@roompot.nl or +31 (0)88 - 1450450. They can be reached from Monday to Friday between 8.30 a.m. and 5 p.m.
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Can I request a more thorough allergy check of my holiday home?
Yes, you can. Please state the allergies you would like us to check for in the comments field of your booking at the time of making your booking. Please contact the park's reception too, so we can discuss your requirements with our cleaners. Thus, we will be sure to meet your expectations!
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Why do I get an error message when requesting a new password?
We may not recognise your e-mail address. You can only request a new password for the e-mail address associated with your booking. Are you sure your e-mail address is correct, but the error message keeps appearing? Please contact our Guest Services. They will see how they can resolve this with you.
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How do I request an account for My bookings?
Have you made a booking with Roompot and don't have login details yet? Go to My bookings, click on Log in with your email address and then select Create an account. Enter the email address you used to make the booking. You will receive an email within a few minutes with a link to create a password. In My bookings, you will only see the bookings you made directly with Roompot. Did you book through a partner? Then you can find your booking there.
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Why do I see an error when requesting a new password?
We may not recognize your email address. You can only request a new password for the email address that comes with your booking. If you are sure the email address is correct, but the error message keeps appearing, please contact the Guest Service. They will help you solve this.
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I own a holiday accommodation. Where can I turn with any questions?
You will find a lot of information on eigenaren.roompot.nl, such as the details of your property and answers to frequently asked questions. Prefer personal contact? Then contact the owner service department via eigenarenservice@roompot.nl or +31 (0)88 - 1450450. They can be reached from Monday to Friday between 8.30 a.m. and 5 p.m.
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Is it possible to request deferred payment or to pay in instalments?

No, this is not possible. If you book more than 70 days before arrival, you pay 50% within 14 days and the rest no later than 56 days before arrival. If your arrival is within 70 days, you pay the entire amount in one go. Unfortunately, it is not possible to pay in instalments.

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Where do I find the park's contact details?
The address and all other contact details for the park can be found on the Information page for the park in question. You can also find all contact details in the app. Please note: not all parks are listed in the app.
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Why do I have to pay a deposit?
From time to time additional cleaning or repair works need to be undertaken after departure in a holiday home. The costs for this will be deducted from the deposit. This can be prevented by ensuring you leave the holiday home in pristine condition when you leave.
You will see the deposit amount in the booking overview during booking. Have you booked already? Then you will find the standard deposit amount on your confirmation.
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How can I cash in my Roompot Vakantiecadeau gift voucher?
When booking, fill in your details first. Then enter Vakantiecadeau in the comments box, plus the unique code that's on your Holiday Gift. After you have completed your booking, you will receive a temporary confirmation by email. This states the price of your holiday, where the value of your Holiday gift has not yet been deducted. Send your Holiday Gift by registered mail to the address below:

Landal attn. Financial Service
Schuverweg 2
4462 HK Goes, Netherlands

We will add your Holiday Gift to your booking, as soon as we receive it. You will then receive an adjusted account by e-mail.
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How can I delete my Roompot account?
Send an e-mail requesting the deletion of your account to privacy@landal.com. You will be notified when the account has been deleted. If you wish to view your bookings at a later date, you can create a new account using the same e-mail address.

Would you like your personal data to be deleted? Please clearly state the exact data you want deleted.

Good to know: some data is subject to a statutory retention period. This means we cannot necessarily (immediately) comply with your request. We will inform you, should this be the case.
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Can I bring my pet on holiday?
Yes, in most cases. At our holiday parks and campsites, dogs, cats, and certain caged pets are welcome — including rabbits, hamsters, guinea pigs, ferrets, birds, mice, and rats. Reptiles, however, are not permitted.

In some of our holiday accommodations, you are allowed to bring one or two pets. If Pets allowed is listed under All characteristics of your chosen accommodation, then pets are permitted. You can find pet-friendly options by visiting the Destinations page or by using the search function at the top of your screen. Under With whom?, simply add one or two pets to your group.

When booking, always indicate that you will be bringing a pet. If booking online, you can do this in Step 1: Your Travel Companion. To register assistance dogs, or pets other than dogs, cats, or ferrets, please contact our Guest Services Department.

Would you like to add a pet to your booking later? If so, please let us know by completing the form on our Service & Contact page. You’ll find it under Have any questions? — then click Pass on request, and choose the option Add or remove pet.
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May I take my pet with me to another country?
There are rules for travelling with pets within the European Union. Every pet must have a European pet passport and a valid rabies vaccination. This vaccination must have been given at least 21 days before departure. The pet must also be identifiable by a microchip or tattoo. Additional rules apply to certain dog breeds in some countries. For example, some dog breeds are not allowed in France. So make sure you familiarise yourself with the rules of your holiday destination in advance. Also take into account the rules of countries you will be travelling through on your way to your final destination.

Does “Pets allowed” appear under “All features” for your desired holiday accommodation and do you comply with the above rules? Then your pet can come with you to your holiday destination abroad. You can find these accommodations on the Destinations page or by using the search function at the top of your screen under “With whom? 1 or 2 pets” to add your travel companion(s).

When booking, always indicate that you are bringing a pet. To register assistance dogs or other pets other than dogs, cats or ferrets, please contact our Guest Services.

Would you like to add a pet to your travel group after booking? Please let us know by filling in the form on our Service & Contact page. You can find this under “Do you have any questions?”, then click on “Submit request”. Here, select the option “Add or remove pet”.
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What is a preferential booking?
When making a preferred booking, you can indicate one or more preferences. For example, a specific location or house number, a particular location in the park or several holiday homes next to each other. Special requests for your holiday accommodation also fall under preferences, such as pet-free, with a dishwasher, bathtub or sauna. Which preferences require an additional charge and which do not varies per park. The amount of the surcharge will appear automatically during the booking process. If you select multiple paid preferences, you will only pay the surcharge once.
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I have already booked and would like to extend my stay. Is that possible?
So nice to hear you would like to extend your stay. Are you already at the park? Then just pop in at reception. Our staff will check to see what options are available. If you're not at your destination yet, please contact our Guest Service. Of course, the accommodation must be available to extend your stay.
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Can I book as a company on behalf of my employees?
Roompot and Landal have taken the strategic decision to stop renting to business guests at a large number of parks. This will allow us to offer our leisure guests an even better experience. Currently, it is only possible to request a business booking at Pagedal in Groningen, Cape Helius in South Holland and Marinapark Volendam in Noord-Holland. Business bookings can only be made via Landal Business Line. All information can be found at www.landalbusinessline.nl.
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Where do I find the park's contact details?
The address and all other contact details for the park can be found on the Information page for the park in question. You can also find all contact details in the app. Please note: not all parks are listed in the app.
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Does Roompot ever act as sponsor?
Yes, we sponsor the Koos Foundation, for example. Email sales@roompot.nl for questions about sponsorship.
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Can I bring my pet on holiday?
Yes, in most cases. At our holiday parks and campsites, dogs, cats, and certain caged pets are welcome — including rabbits, hamsters, guinea pigs, ferrets, birds, mice, and rats. Reptiles, however, are not permitted.

In some of our holiday accommodations, you are allowed to bring one or two pets. If Pets allowed is listed under All characteristics of your chosen accommodation, then pets are permitted. You can find pet-friendly options by visiting the Destinations page or by using the search function at the top of your screen. Under With whom?, simply add one or two pets to your group.

When booking, always indicate that you will be bringing a pet. If booking online, you can do this in Step 1: Your Travel Companion. To register assistance dogs, or pets other than dogs, cats, or ferrets, please contact our Guest Services Department.

Would you like to add a pet to your booking later? If so, please let us know by completing the form on our Service & Contact page. You’ll find it under Have any questions? — then click Pass on request, and choose the option Add or remove pet.
Was this answer helpful for you?
May I take my pet with me to another country?
There are rules for travelling with pets within the European Union. Every pet must have a European pet passport and a valid rabies vaccination. This vaccination must have been given at least 21 days before departure. The pet must also be identifiable by a microchip or tattoo. Additional rules apply to certain dog breeds in some countries. For example, some dog breeds are not allowed in France. So make sure you familiarise yourself with the rules of your holiday destination in advance. Also take into account the rules of countries you will be travelling through on your way to your final destination.

Does “Pets allowed” appear under “All features” for your desired holiday accommodation and do you comply with the above rules? Then your pet can come with you to your holiday destination abroad. You can find these accommodations on the Destinations page or by using the search function at the top of your screen under “With whom? 1 or 2 pets” to add your travel companion(s).

When booking, always indicate that you are bringing a pet. To register assistance dogs or other pets other than dogs, cats or ferrets, please contact our Guest Services.

Would you like to add a pet to your travel group after booking? Please let us know by filling in the form on our Service & Contact page. You can find this under “Do you have any questions?”, then click on “Submit request”. Here, select the option “Add or remove pet”.
Was this answer helpful for you?
What is a preferential booking?
When making a preferred booking, you can indicate one or more preferences. For example, a specific location or house number, a particular location in the park or several holiday homes next to each other. Special requests for your holiday accommodation also fall under preferences, such as pet-free, with a dishwasher, bathtub or sauna. Which preferences require an additional charge and which do not varies per park. The amount of the surcharge will appear automatically during the booking process. If you select multiple paid preferences, you will only pay the surcharge once.
Was this answer helpful for you?
How can I cash in my Roompot Vakantiecadeau gift voucher?
When booking, fill in your details first. Then enter Vakantiecadeau in the comments box, plus the unique code that's on your Holiday Gift. After you have completed your booking, you will receive a temporary confirmation by email. This states the price of your holiday, where the value of your Holiday gift has not yet been deducted. Send your Holiday Gift by registered mail to the address below:

Landal attn. Financial Service
Schuverweg 2
4462 HK Goes, Netherlands

We will add your Holiday Gift to your booking, as soon as we receive it. You will then receive an adjusted account by e-mail.
Was this answer helpful for you?
Can I book as a company on behalf of my employees?
Roompot and Landal have taken the strategic decision to stop renting to business guests at a large number of parks. This will allow us to offer our leisure guests an even better experience. Currently, it is only possible to request a business booking at Pagedal in Groningen, Cape Helius in South Holland and Marinapark Volendam in Noord-Holland. Business bookings can only be made via Landal Business Line. All information can be found at www.landalbusinessline.nl.
Was this answer helpful for you?
How can I delete my Roompot account?
Send an e-mail requesting the deletion of your account to privacy@landal.com. You will be notified when the account has been deleted. If you wish to view your bookings at a later date, you can create a new account using the same e-mail address.

Would you like your personal data to be deleted? Please clearly state the exact data you want deleted.

Good to know: some data is subject to a statutory retention period. This means we cannot necessarily (immediately) comply with your request. We will inform you, should this be the case.
Was this answer helpful for you?

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