8 questions found for "smoked cod"

My PIN code doesn't work, what should I do?
Sorry to hear your PIN code isn't working properly. As of 16:00 your PIN code will work automatically. Is it after 16.00, yet your PIN code isn't working? Then, pop into the reception.
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Can I enter the park by car if I do not have a key card or code?
Sure, just press the intercom at the boom-gate. If the boom-gate does not have an intercom, press the button or call the phone number listed on the sticker. Give your name and the number of your holiday home, and the reception will open the boom-gate for you.
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How does licence plate recognition work at the barrier?
Some parks have number plate recognition at the entrance barrier. If this is the case, you will find this information in the arrival information. Upon arrival at the park, open the barrier with the PIN code you received in advance by email. Once the barrier is open, you are automatically checked in and can drive to your accommodation or camping pitch. During the rest of your stay, the barrier will open automatically via number plate recognition. It is not (yet) possible to provide your number plate in advance.
Please note: there is a maximum number of cars allowed per accommodation. Once your number plate has been registered, you cannot change it.
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Where can I check in if the reception is closed?
If you have a PIN code or key card for your accommodation, you do not need to check in at reception. You can arrive at the park at any time.

If you do not have a PIN code or key card and expect to arrive after reception closing time, please discuss this with reception in advance. They will be happy to help you with an alternative. Contact details and opening hours of the reception can be found on the relevant park page under Park Info.
 

Have you arrived unexpectedly after the reception has closed? Please report to the park's intercom or call the emergency number on the reception door.

Night-time
Between 11 p.m. and 7 a.m., quiet hours are in effect at the park. You will not be able to drive into the park during this time. Of course, it is possible that you may arrive unexpectedly during these hours. In that case, please take only the essentials from your car and walk to your holiday accommodation.
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Can I open my accommodation with the digital key?
The digital key is currently available at a limited number of parks. If it is available for your accommodation, you will find this information in the arrival details email, sent approximately 1 week before arrival. The person who made the booking can access the digital key via the Roompot app by logging in with their account. You can also share the digital key with other members of your travel group.
Prefer not to use the digital key? No problem — you’ll also receive a PIN code in the same email.
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What is a key card and what do I use it for at the park?

When you have booked a stay at one of our holiday parks, you will often receive a keycard or an access code to the holiday accommodation. The key card offers various possibilities, depending on the park. For example, you can use the key card for access to the park and your holiday home. Check the Parkinfo for each park to see what possibilities your key card offers. If you need an access code for your holiday home, you will receive it by e-mail.

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Is free Wi-Fi available in my holiday accommodation?

This varies per park and per holiday home. Free wifi can be found under Good to know on the Parkinfo page of your park and under All features on the page of your holiday home.

Most parks offer free wifi. Often you have to log in. The wifi code can often be found on a kitchen cabinet or on the start screen of the television. We always mention where you can find the code in the app. Are you staying at a campsite? Then you can ask for the Wi-Fi code at reception.

In some cases, you have to pay for wifi. The costs differ per park.

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How can I cash in my Roompot Vakantiecadeau gift voucher?
When booking, fill in your details first. Then enter Vakantiecadeau in the comments box, plus the unique code that's on your Holiday Gift. After you have completed your booking, you will receive a temporary confirmation by email. This states the price of your holiday, where the value of your Holiday gift has not yet been deducted. Send your Holiday Gift by registered mail to the address below:

Landal attn. Financial Service
Schuverweg 2
4462 HK Goes, Netherlands

We will add your Holiday Gift to your booking, as soon as we receive it. You will then receive an adjusted account by e-mail.
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