Reviews

8.5

Holiday park Roompot Park Eksel scores an average of 8.5

We attach great importance to our guests' holiday experiences and feedback. That's why we only show reviews from verified guests who actually booked and stayed with us. They gave their written permission for this, and are not paid. Reviews are not influenced in any way. Reviews scoring 6 or less, are handled manually and responded to. This is how we continuously improve our services. The average rating is calculated based on 1379 reviews.

  • Overall stay
    8.5
  • Child friendliness
    8.2
  • Maintenance
    8.4
  • Service point
    8.8
  • Cleaning
    8.2
  • Accommodation
    8.4
  • Hospitality
    8.9

View 1379 reviews

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Name: Avada
Date: 9 October 2024
Very nice location! A very beautiful location, very clean, everything in order. And a court to play tennis is a very good idea. A pleasant location I recommend!
10
Name: Dorine
Date: 29 September 2024
Lovely facility Absolutely love the ambiance of the holiday homes, staff were friendly and helpful. Definitely worth another visit so I can enjoy the entertainment facilities. Would recommend to others because price was fair
10
Name: Denise Brown
Date: 26 September 2024
Really recommend.. Everyone was super friendly nothing was too much trouble which is lovely to experience.
10
Name: Verified guest
Date: 22 September 2024
Park Eksel Friendly, nice funiture, great for a little stay ower the Weekend. And super Dog friendly
Reply from Roompot
Thanks for your AWESOME review, see you next time!
10
Name: H.J. van Hensbergen
Date: 4 September 2024
We enjoyed our stay as a large party Roompot Eksel while attending the European Seniors Badminton Championships at Heusden Zolder Velodroom. A number of other house were also in use by badminton players. The site is well situated for events at the Velodroom and Racing Circuit. The atmosphere at the site is very peaceful most of the time. There is some aircraft noise from jets taking of at the nearby military airbase.
  • Overall stay
    10.0
  • Maintenance
    8.0
  • Service point
    8.0
  • Cleaning
    9.0
  • Accommodation
    9.0
  • Hospitality
    8.0
10
Name: Montse
Date: 31 August 2024
Un parque perfecto para desconectar y relajarte El parque es increíble, tranquilo y rodeado de naturaleza. Lo que no nos gustó fue que no había toallas en el alojamiento.
9
Name: Verified guest
Date: 27 August 2024
Great experience for staying in Park Eksel , kids were having a lot of fun on the splash area and kids play area
10
Name: Antonio Catalin
Date: 14 August 2024
Very good conditions a very beautiful park with some very sought-after and well-located houses, I will come back
Reply from Roompot
Thanks for your AWESOME review!
10
Name: Natalie
Date: 16 May 2024
Not recommended This property was listed on booking.com amd nowhere in the listing did it say that we needed to bring our own towels, soap and provide toilet paper. I have NEVER experienced it woth a listingon booking.com. So imagine our surprise when after traveling for 20 hours to get to this property, we had to use kitchen towels to take a shower with dishwashing liquid... and obviously toilet paper is a must. We should have been informed of this before travel! People dont normally travel internationally across continents with towels and soap. Then the range didnt work so we couldnt cook. The staff couldnt fix it and were going to send somebody the next day but they didnt. To add insult to injury, you wrote us to ask for a security deposit AFTER we checked out (and left everything clean) because your staff forgot to do it when we checked in... I lfet the property as I found it and will not be sending you more money You should be giving ME a refund for a range that didnt work (the whol epoint of renting this is os we could cook when we wanted to) and for all the inconveniences... and when I complained about the above issues, I was told that I should have been more proactive in following up re broken range and should stay in a hotel next time. Very rude response! And this is a huge assumption that everyone around the world knows the rules in a park in a small town in Belgium... not the case. I have traveled to 70+ countries booking properties on booking.com and have never run into a property that doesnt provide basics like towels and soap and toilet paper and then is so rude about it on top of it all. Not to ention, who has time looking for towels to buy in th emiddle of nowhere Belgium? Very bad ambassadors for your country. Would leave one with the impression of a lack of hospitality, cheapness and rudeness.
Reply from Roompot
Thanks for your review! It seems that you were expecting to have booked a hotel, and were expecting hotel-like services. We are a European style holiday park renting holiday cottages. Although we do provide some necessities, such as made-up beds and towels on request, we do not provide unlimited toilet paper, shower gels, etc. This is simply the way rental holiday cottages work in Europe. We are sorry to have ruined your impression of Belgium! However, we are sure that if you will visit again, you will be more open to cultural and organizational differences and will learn to appreciate our true Limburg hospitality that so many of our other guests adore. All the best, Dennis - Coordinator Service Point Eksel
2
Name: Madhu
Date: 10 April 2024
This is not a negative review, am very happy we were there! The park is too close to the highway, we could hear traffic all through the night. This we werent aware of. However, we were warned of the flights from Kleine Brogel and they decided to fly F16s between 22:00 and 24:00 in the night. There were other small problems like being unable to switch off the porch lights which lit up the whole apartment through the night. But otherwise, great stay, great deal overall and great value for money
Reply from Roompot
Many thanks for your review! Sorry we couldnt help fix the noise of the traffic and F16s. You were unfortunate to book in a period with increased excercizes at the air base. We still hope you will book with us again! Regards, Dennis - Coordinator Service Point
8
Name: Roland Pucher
Date: 17 June 2024
A very happy customer Accommodation was almost Brand new and in good working conditions. All looked very well maintained
9
Name: Jaroslaw
Date: 9 June 2024
Reply from Roompot
Bedankt voor uw beoordeling en graag tot ziens! Vriendelijke groeten, Dennis - Coördinator Service Point Eksel
  • Overall stay
    9.0
  • Maintenance
    9.0
  • Service point
    9.0
  • Cleaning
    9.0
  • Accommodation
    9.0
  • Hospitality
    9.0
9
Name: Verified guest
Date: 5 December 2023
It is nice place to stay with your family, with or without children. Calm atmosphere. Nice houses, really beautiful design. One thing to improve its a floors on the first floor of the house, because they are so cold.
  • Overall stay
    10.0
  • Child friendliness
    10.0
  • Maintenance
    9.0
  • Service point
    10.0
  • Cleaning
    9.0
  • Accommodation
    9.0
  • Hospitality
    10.0
10
Name: Maria EUGENIA Sevilla Mercadal
Date: 24 November 2023
Comodidad
  • Overall stay
    10.0
  • Maintenance
    10.0
  • Service point
    10.0
  • Cleaning
    9.0
  • Accommodation
    10.0
  • Hospitality
    10.0
10
Name: Verified guest
Date: 9 October 2023
  • Overall stay
    10.0
  • Maintenance
    10.0
  • Service point
    10.0
  • Cleaning
    10.0
  • Accommodation
    10.0
  • Hospitality
    10.0
10
Name: Verified guest
Date: 27 August 2023
The last day we could not open our safe.We were estonished over the technical support , quick and professional aid.
  • Overall stay
    9.0
  • Maintenance
    7.0
  • Service point
    9.0
  • Cleaning
    6.0
  • Accommodation
    7.0
  • Hospitality
    9.0
9
Name: Manuel Pérez Rodríguez
Date: 19 August 2023
  • Overall stay
    9.0
  • Maintenance
    9.0
  • Service point
    9.0
  • Cleaning
    10.0
  • Accommodation
    9.0
  • Hospitality
    9.0
10
Name: Tarik Ersoy
Date: 10 August 2023
Good location, comfortable,
  • Overall stay
    9.0
  • Maintenance
    9.0
  • Service point
    9.0
  • Cleaning
    9.0
  • Accommodation
    9.0
  • Hospitality
    10.0
9
Name: Hildegard
Date: 10 October 2024
aangenaam park mooie omgeving, vriendelijk personeel, mogelijkheid als mindervalide dat mijn echtgenoot toch tot dichtbij het huisje langzaam met de auto mocht rijden om mij op te pikken (s morgens en s avonds gedaan, overdag uitstappen met de auto gemaakt) omdat ik niet meer tot aan de parking vooraan kan stappen, fijn pakket met schoensmeer, afwasproduct, vaatdoek enz, we waren wel niet zo goed voorbereid en hadden geen handdoeken of zeep mee maar zeep hebben we in het winkeltje kunnen kopen, praktisch dat je ter plaatse kon eten en dat je koffiekoeken kon kopen voor ontbijt
9
Name: Verifizierten Gäste
Date: 9 October 2024
Erwartungen voll erfüllt Wir kommen gerne wieder :)
9
Name: Renate
Date: 9 October 2024
Gelegen in mooie omgeving met voldoende fiets en wandelroutes. Ebikes gehuurd, prima fietsen. Geen overlast van vliegbasis gehad. Wel is geluid van de weg erg aanwezig. Je ziet de weg niet liggen maar hoort deze wel.
7
Name: Antonia
Date: 9 October 2024
Prachtige omgeving Wij (oma, dochter en kleindochter) hebben een huisje geboekt met 3 slaapkamers: 1 slaapkamer mag de naam hebben; de andere 2 niet en geen privacy. Woon gedeelte van de kamer erg klein (6 pers huisje waar je echt niet met 6 personen wilt verblijven). Steile en smalle trap, onveilig voor ouderen en kinderen. Huisjes dicht bij de weg op het park en dicht op elkaar; woongedeelte zonder overgordijnen dus veel inkijk en geen privacy/rust. 1 badkamer met daarin wc is weinig luxe. Personeel bij receptie zeer vriendelijk. Omgeving is adembenemend mooi.
7
Name: Melanie
Date: 9 October 2024
Schöner Aufenthalt Es war ein sehr schöner Aufenthalt. Da wir bereits in vielen Roompot Parks waren hat der Park genau unsere Erwartungen getroffen. Ein kleiner Hinweis, die Betonböden wirken sehr unwohnlich, sind fleckig und kalt. Es sollte ein Bodenbelag ergänzt werden.
9
Name: Loes
Date: 9 October 2024
Grote van het huisje Ondanks dat er voor 4 personen genoeg aanwezig is, vinden wij de woonkamer klein voor 4 volwassenen
8
Name: Marjolein
Date: 9 October 2024
Leuke en fijne accomodaties op een mooi ruim park Hele leuke huisjes, prima bedden. Prachtig dat alles van hout is. De temperatuur was goed te regelen met de airco Sfeervol ingericht. Kleine minpuntjes: Huizen zijn wel een beetje gehorig en ik miste ‘‘s avonds een lantaarnpaal als je van nrs. 37 naar nr 43 loopt.
10
Name: Lieve
Date: 8 October 2024
Het personeel in het restaurant en aan het onthaal waren heel vriendelijk. Wat ons echter verbaasde was het feit toen we rond een uur of 11 in de voormiddag een aperitiefje wilden bestellen dat we als antwoord kregen dat er voor 12 u geen alcoholische dranken mochten geserveerd worden ! Het hoe en waarom werd ons toch niet duidelijk vermeld!
8
Name: Inga
Date: 8 October 2024
Wundschones Wohnung, im wunderschone Umgäbung. Viek viel Dank!
10
Name: Danny
Date: 8 October 2024
Fahrrad-Urlaub Super war, dass es einen separaten Abstellraum für unsere E-Bikes gab. Unterkunft sauber, Ausstattung ausreichend, alles top 👍
9
Name: Herman en Hanny
Date: 8 October 2024
Prachtig park Keurig net park. Rustig. Fijne huisjes. De medewerkers zijn allemaal erg vriendelijk en behulpzaam. Restaurant is ook top. Gourmet de luxe besteld. Geweldig zo goed, was ruim voldoende. Er ligt een snel weg in de buurt, die hoor bij een bepaalde wind maar is zeker geen probleem. De omgeving is prachtig om te fietsen. Vooral door ee bomen fietsen. De Duitse begraafplaats was indrukwekkend. Al met al. een prachtige week gehad.
9
Name: Ralf Markus
Date: 8 October 2024
Angenhem ist der Zahlencode an der Haustür. Der technische Service reagiere sehr schnell auf eine Bitte das Licht betreffend. Einziger, wenn man so will Kritikpunk, betraf den Bad-, Sanitärbereich. Sicher dem Belag, der Beschichtung des Fußbodens geschuldet, aber trotzdem sehr unschön: Die Flecken auf dem Boden, unter dem WC und drumherum waren, nun ja, etwas „ekelig“.
10

The total price you see is the price for two people, including all mandatory extra costs. You can find more information in the price pop-up. We can only show you the final price once you have entered your specific travel group. No rights can be derived from the stated prices, opening hours and information.

  • Rebooking guarantee up to 28 days
  • Flexible payment
  • Free cancellation within 14 days

Rebooking guarantee

up to 28 days

Changed your plans? No problem, you can change your booking for free up to 28 days before arrival.

Flexible

payment

Want to pay in instalments at no extra cost? No problem! You pay the first instalment within 15 days of booking and the total amount no later than 8 weeks before arrival.

Free cancellation

within 14 days

This applies to bookings with an arrival date that is at least 30 days from the day of booking. You can cancel easily via My Roompot. Did you book a last-minute holiday with arrival within 30 days? Or do you want to cancel after 14 days? Then our normal cancellation rates apply.