Frequently Asked Questions
Can I still go on holiday in view of the coronavirus (COVID-19)?
The situation can change from day to day. So, please keep an eye on our special information page regarding the coronavirus.
May I bring along my own bed linen and towels?
This varies per holiday home. It can be obligatory to hire bedlinen and/or towels. You can find out what applies to your holiday home on the website in the specifications under every price. Are bedlinen and/or towels mentioned here? Then hiring them is obligatory. If they are not mentioned, then you can bring your own bedlinen and/or towels, or add them to your booking at a later date. One-person duvets and pillows are always included in all holiday homes.
At what time is my holiday accommodation available?The exact arrival and departure times are listed in the confirmation email that you received for your booking. Generally speaking, most of the holiday accommodations are available at 15:00. Of course, you are welcome to arrive earlier at the park. You might want to register at reception or use park facilities.
May I use park facilities before 15:00 on the arrival date?Yes, on your arrival date, you may use the park facilities the entire day.
At what time must I leave my holiday accommodation?The arrival and departure times for your holiday home are mentioned in your booking confirmation and on the website under the Address & Travel Info of the park chosen by you. In general, you must have vacant the home at 10 am. You do not need to vacant the camping sites until 11 am. For up-to-date information about your park, enter the name of your park here. You will immediately be shown the Address & Travel Info of the park of your choice.
Did not find what you where looking for ?
Our lines are quite busy, so our waiting times are currently a bit longer than usual. For questions about arrivals until 1 June 2020, please contact us now. For arrivals from 2 June, please contact us at a later date. Have you booked a holiday at one of the Roompot parks with an arrival date up to, or on 1 June? You can apply for a leisure voucher at www.roompot.com/voucher.
4462 HK Goes
4460 AA Goes
Chamber of Commerce no. 22031538
VAT no. NL 0095.83.956.B01
BIC code: ABNANL2A