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Our lines are quite busy, so our waiting times are currently a bit longer than usual.Please see the FAQ section.

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Service & Contact

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Arrange your own holiday using My Roompot

Frequently Asked Questions

  • Can I still go on holiday in view of the coronavirus (COVID-19)?

    The situation can change from day to day. So, please keep an eye on our special information page regarding the coronavirus.

  • May I bring along my own bed linen and towels?

    This varies per holiday home. It can be obligatory to hire bedlinen and/or towels. You can find out what applies to your holiday home on the website in the “price info”, which is mentioned under the price of the holiday home. Are bedlinen and/or towels mentioned here? Then hiring them is obligatory. If they are not mentioned, then you can bring your own bedlinen and/or towels, or add them to your booking (at a later date). While booking, you can also see what is included in the total price.

    You can add extras such as bedlinen or towels to your booking up to a day before arrival in My Roompot or at the reception (if available) when you arrive at the park.

    One-person duvets and pillows are always included in all holiday homes.

  • At what time is my holiday accommodation available?

    The exact arrival and departure times for your holiday home are mentioned in your booking confirmation. Most holiday homes are available from 15.00 hours.

    Early Check-In
    Would you prefer to check in earlier? It is possible to book an Early Check-In at a number of parks. This allows you to be in your holiday home as early as 12.00 hours. You will see on My Roompot under Convenient whether this is possible for your chosen holiday home. It is possible to book an Early Check-In up to 3 weeks before arrival. If your holiday home is unoccupied before your arrival, then in the last 2 days before your arrival date you can also book an Early Check-In.

    Of course, before you check in, you are welcome at the park and you can make use of all the park facilities.
  • May I use park facilities before 15:00 on the arrival date?

    Yes, on your arrival date, you may use the park facilities the entire day.
  • At what time must I leave my holiday accommodation?

    The arrival and departure times for your holiday home are mentioned in your booking confirmation and on the website under the Address & Travel Info of the park chosen by you. In general, you must have vacant the home at 10 am. You do not need to vacant the camping sites until 11 am. For up-to-date information about your park, enter the name of your park here. You will immediately be shown the Address & Travel Info of the park of your choice. 
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Our lines are quite busy, so our waiting times are currently a bit longer than usual.

Phone

We are available by phone until 17:00.

(+31)113 - 374 297

(usual calling fees)

Other data

Visiting address
Roompot Service
Schuverweg 2
4462 HK Goes
The Netherlands

Postal address
Roompot Service
Postbus 6
4460 AA Goes
The Netherlands

Chamber of Commerce no. 22031538
VAT no. NL 0095.83.956.B01

IBAN: NL24ABNA0517343517
BIC code: ABNANL2A