How can we help you?

Changes to your reservation can be made free of charge up to 28 days prior to the arrival date, after which date no changes can be accepted. Naturally, changes can only be made if other holiday homes are still available. These alternative holiday homes may be more expensive, in which case you will need to pay the difference. If your new holiday home is cheaper than the one you originally booked, you will not be entitled to a refund of the difference. However, in many cases you can supplement your booking with handy extras and thus reduce the difference. Please contact our Guest Service to pass on your changes. They will be more than happy to help you.

In the Netherlands

At our parks we have taken various measures for this purpose, which we will also remind guests of on site. You will find a comprehensive overview of our measures on our stay safe page. We focus even more on the cleaning of frequently visited places, and hand gels are available.

That depends on the destination of your holiday. Most parks are open, usually with some adjustments due to the corona measures. Our German parks are closed until March 28. The situation can change from day to day. You will find useful information on our corona information page. Or check out our latest travel advice.