Address and travel information

General

Parking

You can park your car near your accommodation or at the main building of the park. Parking is only allowed at designed parking sapces and not on the grass.

EV charging station 

The park has a central charging point for electric cars. Some holiday homes also have a private charging point. You can book these homes as a preference. To use a charging point, you must have a charging card. Charging cards are not available at the park. 

Amounts due

Any amounts due listed on your voucher should be paid to our account straight away. If you have already transferred the amount due to our account or are planning to do so immediately, be sure to bring valid proof of payment (e.g. bank statement). You will need to submit this to the Service point when you arrive. If you do not have valid proof of payment you will be obliged to pay the outstanding amount when you arrive at the park.

Service set

For your convenience we have placed a service set in your accommodation. The set includes practical items such as cleaning products.

Visitors

Friends and family are very welcome. We kindly ask that your visitors report to the Service point if they plan to spend the night. 

Access to the swimming pool

During your stay each person staying in your accommodation can use the nearby swimming pool free of charge. The swimming pool has an outdoor and an indoor pool.

Arrival

You are welcome at our park from 4 p.m. You may check-in until 8 p.m. on Mondays and Fridays and until 6 p.m. during the rest of the week. If it´s not possible to arrive between these hours, you can report at the restaurant of the park at the main building. If you arrive ater 10 p.m., we kindly ask you to contact the Service point on tel.: 0049 592 283 484 90.

Have you booked a special package deal?

You will receive all of the necessary information about your special package at the Service point on the day you arrive. Please keep in mind that you should arrive before 6 p.m. if your special package starts on the day you check in.

Access to the park/accommodation

When you arrive, you can check in automatically with the home-based Keycard. If the Keycard doesn’t work at the column, you are not checked in and your Keycard will not function as a key for your accommodation. If that’s the case, we ask you to report at the Service point on tel.: 0049 592 283 484 90. At this park, you can also use the digital key in the Roompot app.

The Keycard is strictly personal and can be used for:

• access to the park
• access to the accommodation
• proof of ID at the park (e.g. when renting bicycles)

The Keycard is not a credit card, and it is non-transferable. In case of loss or left, please notify the Service point immediately. Do not keep the Keycard on the dashboard of your car in the sun, near loudspeakers, magnets or mobile telephones.

We regularly have guests who have lost their Keycard or left it in their accommodation. If this happens, inform the Service point as soon as possible.

Wi-Fi Code

You will find the W-iFi log-in code on the outside of the kitchen cupboard.