Bergresort WinterbergJakobusstrasse 2
- Bed linen hire is mandatory.
- You may bring hand and tea towels with you or hire them at reception. The towel package contains a bath towel and a hand towel. The kitchen towel package contains two tea towels and one hand towel.
- Overnight visitors must be registered at reception in advance, and the applicable park charges and bed linen rental fees will need to be paid. We cannot be held liable for lost or misplaced property, damage to property or personal injury during your stay at Bergresort Winterberg.
- We will send you additional arrival information approximately two weeks before your arrival date.
You can enter your accommodation on the day of arrival from 4 p.m. onwards.
The park has no reception. At arrival, please visit the information board (past the staircase between the 2 first apartment buildings), where you will find information regarding check-in. It is possible to arrive until 17.00. Should circumstances prevent you from arriving within opening hours, please contact the park at +49 (0)151 2293 3921. It is only possible to arrive later after consulting the caretaker.
We kindly ask that you check out of your accommodation before 10 a.m. on the day of your departure.
After you have left, the housekeeping department checks your holiday accommodation for hygiene, missing inventory and damage. This final inspection is the reason that we charge a deposit of € 65 per holiday accommodation per period. If you leave the holiday accommodation according to our rules and your IBAN is known, we will transfer this amount to you 7 days after departure. If the domestic service department has to carry out (cleaning) work, (a part of) the deposit will be retained. You will receive a written notice about this.