Address and travel information

Address

Bergresort Winterberg

Jakobusstrasse 2
59955 Winterberg
Sauerland
Germany
0049 15156950290

Travel info

General 

  • Bed linen hire is mandatory.
  • You may bring hand and tea towels with you or hire them at reception. The towel package contains a bath towel and a hand towel. The kitchen towel package contains two tea towels and one hand towel.
  • Overnight visitors must be registered at reception in advance, and the applicable park charges and bed linen rental fees will need to be paid. We cannot be held liable for lost or misplaced property, damage to property or personal injury during your stay at Bergresort Winterberg.
  • We will send you additional arrival information approximately two weeks before your arrival date.

Arrival

You can enter your accommodation on the day of arrival from 4 p.m. onwards. 

This park does not have a reception. On the day of arrival, you can pick up the key to your apartment from 16:00 at the key lockers. It's no problem if you arrive later. Approximately 1 week before arrival you will receive an e-mail from the park manager, Van Egmond Verwaltung und Service. In it you will find the code for your key safe and further information about your stay.

Departure

We kindly ask that you check out of your accommodation before 10 a.m. on the day of your departure.

After you have left, the housekeeping department checks your holiday accommodation for hygiene, missing inventory and damage. This final inspection is the reason that we charge a deposit of € 65 per holiday accommodation per period. If you leave the holiday accommodation according to our rules and your IBAN is known, we will transfer this amount to you 7 days after departure. If the domestic service department has to carry out (cleaning) work, (a part of) the deposit will be retained. You will receive a written notice about this.

My Roompot

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Roompot app

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The total price you see is the price for two people, including all mandatory extra costs. You can find more information in the price pop-up. We can only show you the final price once you have entered your specific travel group. No rights can be derived from the stated prices, opening hours and information.

  • Rebooking guarantee up to 28 days
  • Flexible payment
  • Free cancellation within 24 hours

Rebooking guarantee

up to 28 days

Changed your plans? No problem, you can change your booking for free up to 28 days before arrival.

Flexible

payment

Want to pay in instalments at no extra cost? No problem! You pay the first instalment within 15 days of booking and the total amount no later than 8 weeks before arrival.

Free cancellation

within 24 hours

We understand if you want to consider a bit more, you can cancel your booking free of charge within 24 hours of booking. This is easy to do through My Roompot.