Cape HeliusNieuwe Zeedijk 1
3221 LZ Hellevoetsluis
You may park your vehicle either at your accommodation. You may only park in the designated parking spaces.
Any amounts due listed on your voucher should be paid to our account straight away. If you have already transferred the amount due to our account or are planning to do so immediately, be sure to bring valid proof of payment (e.g. bank statement). You will need to submit this to the park reception when you arrive. If you do not have valid proof of payment you will be obliged to pay the outstanding amount when you arrive at the park.
For your convenience we have placed a service set in your accommodation. The set includes practical items such as cleaning products and cleaning instructions. If necessary, additional different instructions will be posted prominently in your accommodation.
Friends and family are very welcome. We kindly ask that your visitors report to the park reception if they plan to spend the night. Day visitors can park their vehicles outside the park.
You can access you accommodation from 3 p.m. Did you booked a hotel room? This will be available from 2 p.m. For arrival you can check in from 8 a.m. until 9 p.m. Your hotel room will be available from 2 p.m. If you arrive on another day or after closing time of the park reception? Please contact the park reception on tel.: 0031 (0)181 330 160.
Have you booked a special package deal?
You will receive all of the necessary information about your special package at the reception on the day you arrive. Please keep in mind that you should arrive before 6 p.m. if your special package starts on the day you check in.
Access to the park/accommodation
Tenants Cpae Helius can drive up to the park with the home-based Keycard. You can you use the Keycard to open the barrier. When the gates opens, you can proceed directly to your accommodation. You can you use the Keycard to open your accommodation.
The Keycard is strictly personal and can be used for:
- access to your accommodation
- access to the park
- access to De Roompot swimming paradise in Kamperland
- proof of ID at the park
The Keycard is not a credit card, and it is non-transferable. In case of loss or left, please notify the park reception immediately. Do not keep the Keycard on the dashboard of your car in the sun, near loudspeakers, magnets or mobile telephones.
We regularly have guests who have lost their Keycard or left it in their accommodation. If this happens, inform the park reception as soon as possible.
Tenants of an apartment can report to at the reception at the main entrance. On presentation of your confirmation you will receive the key to your apartment.
You will find the Wi-Fi log-in code on the outside of the kitchen cupboard.
Access to the subtropical swimming paradise
All guests are welcome to use De Roompot swimming paradise in Kamperland. You can use your Keycard to pick up your pool passes at the entrance to De Parel recreation centre during opening hours. When you don’t have a Keycard, you can get your pool passes at the reception. The pool passes are valid during your vacation and are provided only once. Children ages 4 and under will not be issued a card. Your pool passes are valid 4 hours after admission.
Your accommodation comes complete with the inventory that corresponds to the number of people which it was designed to accommodate including.
Glasses: wine glasses, juice glasses, beer glasses
Pans: set of saucepans, frying pan
Crockery: coffee cups and saucers, mugs and/or tea cups, soup mugs and/or bowls, breakfast plates, dinner plates, dessert bowls, set of serving bowls, egg cups
Cutlery: knives, spoons, forks, teaspoons, salad tongs, ladle , vegetable spoons, soupspoon
Other household items: potato peeler, fish slice, tin opener, bread knife, whisk, wooden spoon, cheese slicer, corkscrew, table mat, cutting board, teapot, colander, kitchen waste bin, dustpan and brush, broom, toilet brush and holder
We kindly ask that you check out of your accommodation before 10 a.m. on the day of your departure. Did you stay at a hotel room, then you have to leave this no later than 11 a.m. The Keycards don't have to be returned.
After you have left, the housekeeping department checks your holiday accommodation for hygiene, missing inventory and damage. This final inspection is the reason that we charge a deposit of € 65 per holiday accommodation per period. If you leave the holiday accommodation according to our rules and your IBAN is known, we will transfer this amount to you 7 days after departure. If the domestic service department has to carry out (cleaning) work, (a part of) the deposit will be retained. You will receive a written notice about this.