Address and travel information

Address

Roompot Hillview Resort Grandvoir

Chem. Du Moulin de la Roche 24
6840 Neufchâteau
Luxemburg
Belgium

Travel info

Arrival, access and check-in

Arrival

You can enter the holiday accommodation from 16:00.

Access to your holiday home

You open the holiday home using a PIN code. You are checked in immediately. If you haven't received a PIN code, please report to the Service Point. 

EV charging station 

The park has a central charging point for electric cars. To use a charging point, you must have a charging card. Charging cards are not available at the park. 

Departure & administrative handling

Leaving your holiday home neat and tidy

Off course, the holiday accommodation will be left neat and tidy. You do not have to do the final cleaning. But please do the following:

  • Return the furniture to where you originally found it.
  • Empty the dishwasher and place the clean items in the cupboards.
  • Empty the bins and take the rubbish out to the park's waste disposal zone.
  • Vacuum the floors.
  • Departure

    Make sure you have left your holiday home by 10:00.

Deposit refund

We will return the deposit to your account within 7 days if the accommodation has been left tidy and damage-free, and the inventory is complete. If this is not the case, we will pay for the repairs or cleaning work using the deposit. We will always let you know. 

My Roompot

Already booked? View and change your booking in my Roompot, and book extras to make your stay even better!

Check your bookings

The total price you see is the price for two people, including all mandatory additional costs. You can find more information in the price pop-up. We can only show you the final price once you have entered your specific travel group. No rights can be derived from the stated prices.

  • Rebooking guarantee up to 28 days
  • Flexible payment
  • Free cancellation within 24 hours

Rebooking guarantee

up to 28 days

Changed your plans? No problem, you can change your booking for free up to 28 days before arrival.

Flexible

payment

Want to pay in instalments at no extra cost? No problem! You pay the first instalment within 15 days of booking and the total amount no later than 8 weeks before arrival.

Free cancellation

within 24 hours

We understand if you want to consider a bit more, you can cancel your booking free of charge within 24 hours of booking. This is easy to do through My Roompot.