Address
Roompot Hillview Resort Grandvoir
Chem. Du Moulin de la Roche 246840 Neufchâteau
Luxemburg
Belgium
Travel info
Arrival, access and check-in
Arrival
You can enter the holiday accommodation from 16:00.
Access to your holiday home
You open the holiday home using a PIN code. You are checked in immediately. If you haven't received a PIN code, please report to the Service Point.
Departure & administrative handling
Leaving your holiday home neat and tidy
Off course, the holiday accommodation will be left neat and tidy. You do not have to do the final cleaning. But please do the following:
- Return the furniture to where you originally found it.
- Empty the dishwasher and place the clean items in the cupboards.
- Empty the bins and take the rubbish out to the park's waste disposal zone.
- Vacuum the floors.
Departure
Make sure you have left your holiday home by 10:00.
Deposit refund
We will return the deposit to your account within 7 days if the accommodation has been left tidy and damage-free, and the inventory is complete. If this is not the case, we will pay for the repairs or cleaning work using the deposit. We will always let you know.