Address and travel information

Address

Roompot Hillview Resort Grandvoir

Chem. Du Moulin de la Roche 24
6840 Neufchâteau
Luxemburg
Belgium
0032-61690520

Travel info

Arrival, access and check-in

Directions to the park

For the tranquillity and safety of local residents, we ask you to arrive at the north side of the park. This means planning your route via the village of Neuvillers. If you're coming from Libramont-Chevigny, follow the signs to Grandvoir. You arrive at the park via Route de Forges and Rue Guéhaléria.

If you're coming from a different direction, follow these steps: take exit 26 from the E411. Travel in the direction of Recogne-Libramont via the N40. At the roundabout, take the third exit towards Neuvillers, Rue de Grandvoir. From here it's about a seven-minute drive. You arrive at the park via Route de Forges and Rue Guéhaléria.

Arrival

You can enter the holiday accommodation from 16:00. Have you booked a hotel room? It will be available from 15:00.

Access to your holiday home

You open the holiday home using a PIN code. You are checked in immediately. If you haven't received a PIN code, please report to the Service Point. 

Access to your hotel room

Upon arrival, you can check in at the Service point. Do you need a bathrobe during your stay? You can! Bathrobes can be borrowed free of charge at the Service point. 

EV charging station

The park has a central charging point for electric cars. To use a charging point, you must have a charging card. Charging cards are not available at the park. 

Departure & administrative handling

Leaving your holiday home neat and tidy

Off course, the holiday accommodation will be left neat and tidy. You do not have to do the final cleaning. But please do the following:

  • Return the furniture to where you originally found it.
  • Empty the dishwasher and place the clean items in the cupboards.
  • Empty the bins and take the rubbish out to the park's waste disposal zone.
  • Vacuum the floors.
  • Departure

    Make sure you have left your holiday home by 10:00.

Deposit refund

We will return the deposit to your account within 7 days if the accommodation has been left tidy and damage-free, and the inventory is complete. If this is not the case, we will pay for the repairs or cleaning work using the deposit. We will always let you know. 

My Roompot

Already booked? View and change your booking in my Roompot, and book extras to make your stay even better!

Check your bookings

Roompot app

Let the anticipation begin and see all the ins and outs of this park! Download the Roompot App here.

The total price you see is the price for two people, including all mandatory extra costs. You can find more information in the price pop-up. We can only show you the final price once you have entered your specific travel group. No rights can be derived from the stated prices, opening hours and information.

  • Rebooking guarantee up to 28 days
  • Flexible payment
  • Free cancellation within 24 hours

Rebooking guarantee

up to 28 days

Changed your plans? No problem, you can change your booking for free up to 28 days before arrival.

Flexible

payment

Want to pay in instalments at no extra cost? No problem! You pay the first instalment within 15 days of booking and the total amount no later than 8 weeks before arrival.

Free cancellation

within 24 hours

We understand if you want to consider a bit more, you can cancel your booking free of charge within 24 hours of booking. This is easy to do through My Roompot.