Eifelpark Kronenburger SeeZum Kleebusch 15
Any amounts due listed on your voucher should be paid to our account straight away. If you have already transferred the amount due to our account or are planning to do so immediately, be sure to bring valid proof of payment (e.g. bank statement). You will need to submit this to the park reception when you arrive. If you do not have valid proof of payment you will be obliged to pay the outstanding amount when you arrive at the park.
For your convenience we have placed a service set in your accommodation. The set includes practical items such as cleaning products and cleaning instructions. If necessary, additional different instructions will be posted prominently in your accommodation.
Friends and family are very welcome. We kindly ask that your visitors report to the park reception if they plan to spend the night.
You are welcome at our park from 4 p.m. onwards. You may check in until 5 p.m. on Mondays and Fridays. If you arrive on another day or after closing time of the park reception, please contact the park reception on tel.: 0049 6557 894.
We kindly ask that you check out of your accommodation before 10 a.m. on the day of your departure.
After you have left, the housekeeping department checks your holiday accommodation for hygiene, missing inventory and damage. This final inspection is the reason that we charge a deposit of € 65/€ 115 per holiday accommodation per period. If you leave the holiday accommodation according to our rules and your IBAN is known, we will transfer this amount to you 7 days after departure. If the domestic service department has to carry out (cleaning) work, (a part of) the deposit will be retained. You will receive a written notice about this.