Address and travel information

Address

Weerterbergen

Trancheeweg 7
6002 ST Weert
Limburg (NL)
The Netherlands
+31 (0)495 - 584777

Travel info

General

Wi-Fi Code

You will find the Wi-Fi log-in code on the outside of the kitchen cupboard.

Parking

A large part of the holiday park is car-free. If you stay in this part of the park, you can reach your holiday home by car only on designated arrival and departure days. After unloading the car, you are requested to park in the central parking outside the park as soon as possible. The central parking is accessible 24 hours a day.

At bungalows 3 to 83, you are permitted to park a maximum of one car. The bungalows for 10 people or more have space to park a maximum of two cars. Other cars can be parked in the central parking. The boom gate at the entrance to the park can be used between 7:00 and 23:00.

EV charging station

Charging stations for electric vehicles can be found in the car park near the villas. The charging stations are Aers Energy and Ecotap brands. You will need a charging card to use the charging stations. Charging cards are not available at the park.

Amounts due

Any amounts due listed on your voucher should be paid to our account straight away. If you have already transferred the amount due to our account or are planning to do so immediately, be sure to bring valid proof of payment (e.g. bank statement). You will need to submit this to the Service point when you arrive. If you do not have valid proof of payment you will be obliged to pay the outstanding amount when you arrive at the park.

Service set

For your convenience we have placed a service set in your accommodation. The set includes practical items such as cleaning products.

Visitors

Family and friends are welcome. Overnight visitors should report to the Service Point in advance. They can park the car in the car park in front of the barrier at the Service Point. Please note that the number of overnight visitors may never exceed the number of beds in the accommodation. Please also consider the neighbours.

Arrivals, admission & check-in

Arrival

We look forward to welcoming you at our park from 16.00. Drive to the parking and pass through the boom gate opposite the Service point. From here, you can drive right through to your holiday home. Arrival is possible on Monday until 18:00, and on Friday up to 20:00. Are you coming on another day, or after the Service point's closing time? Please report this to the Service point in advance on telephone number +31 (0)495 584 777.

Will you be arriving before 16:00? Upon arrival at the park, turn left immediately and park the your car. 

To divide the crowds on arrival, there are also some types where you can check in from 14:00. These are only the Comfort Wellness, Koos 5, Waterbungalow 4, Waterbungalow 6, WFK Comfort and WVK Comfort types.

Have you booked a special package deal?

You will receive all of the necessary information about your special package at the Service point on the day you arrive. Please keep in mind that you should arrive before 6 p.m. if your special package starts on the day you check in.

Access to your accommodation

You can automatically check in with your home-based Keycard. You can use this Keycard to open the gate. If the gate opens, you are checked in automatically and you can drive directly to your accommodation. Here you can use the Keycard as a key. Most of the holiday park is car-free. If you stay in this part of the park, you can open the boom gate on only designated arrival and departure days.

Keycard

The Keycard is strictly personal and can be used for:

  • access to the accommodation
  • access to the park
  • proof of ID at the park

The Keycard is not a credit card, and it is non-transferable. In case of loss or left, please notify the Service point immediately. Do not keep the Keycard on the dashboard of your car in the sun, near loudspeakers, magnets or mobile telephones.

Departure & administrative handling

Departure

We kindly ask that you check out of your accommodation before 10 a.m. on the day of your departure. If you leave earlier than the regular departure day, we ask you to report this at the Service point during the opening hours. The Keycards don't have to be returned.

Deposit refund 

After you have left, the housekeeping department checks your holiday accommodation for hygiene, missing inventory and damage. This final inspection is the reason that we charge a deposit of € 65/€ 115/ € 170 per holiday accommodation per period. We will return the deposit to your account within 7 days if the accommodation has been left tidy and damage-free, and the inventory is complete. If this is not the case, we will pay for the repairs or cleaning work using the deposit. We will always let you know.

My Roompot

Already booked? View and change your booking in my Roompot, and book extras to make your stay even better!

Check your bookings

Roompot app

Let the anticipation begin and see all the ins and outs of this park! Download the Roompot App here.

The total price you see is the price for two people, including all mandatory extra costs. You can find more information in the price pop-up. We can only show you the final price once you have entered your specific travel group. No rights can be derived from the stated prices, opening hours and information.

  • Rebooking guarantee up to 28 days
  • Flexible payment
  • Free cancellation within 14 days

Rebooking guarantee

up to 28 days

Changed your plans? No problem, you can change your booking for free up to 28 days before arrival.

Flexible

payment

Want to pay in instalments at no extra cost? No problem! You pay the first instalment within 15 days of booking and the total amount no later than 8 weeks before arrival.

Free cancellation

within 14 days

This applies to bookings with an arrival date that is at least 30 days from the day of booking. You can cancel easily via My Roompot. Did you book a last-minute holiday with arrival within 30 days? Or do you want to cancel after 14 days? Then our normal cancellation rates apply.