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Our Guest Service is at your service 7 days a week.Please see the FAQ section.

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Cancellation Form

Free changes
Did you know that in many cases you can change a booking for free? With our rebooking guarantee, you can change a booking up to 28 days before arrival. At no charge! So you can easily change the selected date, the park or holiday accommodation type later. Check first if you can change before you cancel. Read more about our rebooking guarantee, or change your booking right away in My Roompot.

Change due to Corona
If you can't go on holiday due to Coronameasures, and you want to change your holiday, please contact our Guest Service. Together, we will look at the possibilities to ensure your holiday can continue in an adjusted form, or at another time.

Cancelling
Do you prefer to cancel? No problem. It will be subject to a charge.

Cancellation fee
The cancellation fee you pay will depend on when you cancel. Normally, you'll pay the booking fee and paid preferences you may have selected while booking. You will also pay part of the rental price. This is the price of your holiday, without any additional charges and additional extras. The sooner you cancel, the smaller the portion that will be charged.

You pay:

  • 15% of the rental price if you cancel 3 months (92 days) or longer before arrival
  • 50% of the rental price if you cancel between 3 and 2 months (between 91 and 62 days) before arrival
  • 75% of the rental price if you cancel within 2 months and 1 month (between 61 and 31 days) before arrival
  • 90% of the rental price if you cancel within 1 month (30 days) and the day before arrival
  • 100% of the rental price if you cancel on the day of arrival, or thereafter

Cancellation insurance
If you have taken out cancellation insurance, you can recover these costs. Please contact your insurer for this.

 

Cancellation Form

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