At the park

Facilities

• Where can I find out about the park facilities?

  You can find out about them under Facilities on the web page of the park that you have selected. To find the park website, go to roompot.com and click on the pink Holiday Park block. In the search field, fill in the name of your park and click on one of the suggestions.

  During your stay, some of this information can be found on the park website of each park, along with other useful information.

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• Will all of the facilities be open at the park during my stay?

  You can find out about them under Facilities on the web page of the park that you have selected. During your stay, you can also find some of this information on each park's park website, along with other useful information.
  

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• May I use the park facilities if I am not spending the night?

  Yes, guests who will not spend the night are allowed to use our park facilities too. However, you may have to pay for some facilities. Please bear in mind that when it is busy, park guests who are spending the night always take priority. For more information, please get in touch with reception at the park of your choice. To find out the contact details of a park or park reception, fill in the name of the holiday park here. This link will take you directly to the Address & Travel Info section for your park.

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• How can I book a bicycle?

  You can make bookings for bicycles on My Roompot and at the bicycle rental of the park where you are staying.

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• How can I make a reservation for the park restaurant?

  You can make reservations for the park restaurant at reception. To find out the contact details of a park or park reception, fill in the name of the holiday park here. This link will take you directly to the Address & Travel Info section for your park.

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Miscellaneous

• Where can I find the contact details of a holiday park?

  To find out the contact details of a park or park reception, fill in the name of the holiday park here. This link will take you directly to the Address & Travel Info section for your park.

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• Where can I find a map of a holiday park?

  You can find the park map on the web page of the park that you have selected.

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• Can I use a credit card to make payments at the parks and campsites?

  Yes, you can pay with Visa or Mastercard at all Roompot parks.

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• Can I enter and leave the park by car whenever I want?

  At most parks, you can enter the park by car between 07:00 and either 22:00 or 23:00. However, some parks are car-free. In that case, you can only enter or leave the park by car on the arrival date and departure date. For all up-to-date information about these possibilities as well as the opening hours of your park and park reception, look up your park here. This link will take you directly to the Address & Travel Info section for your park.

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• Can I enter the park by car if I do not have a key card?

  In that case, you can use the intercom at the barrier. Once you have provided your name and the number of your holiday accommodation, reception will raise the barrier for you.

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• Is it possible to have a delivery made at the park where I am staying?

  You can have packages and meals delivered at the park. If the park is car-free, you can pick up the meal at the barrier. If not, the deliverer can use the intercom at the barrier to tell reception your accommodation number. Reception will raise the barrier for the deliverer to enter the park. Packages can be picked up at reception during opening hours. If you would like to use this option, please always let reception know in advance.

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• Is it possible to be picked up by a taxi at my holiday accommodation?

  If you have a physical disability or have trouble walking, you may be picked up at your holiday accommodation. Please give the driver your name and the number of your accommodation. The driver can tell reception at the barrier intercom who they are picking up and from which holiday accommodation.

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• Are motor caravans and campers allowed at all campsite pitches?

  No, not all campsite pitches allow motor caravans and campers. There are special pitches for motor caravans and campers at the park. You can find these pitches on the park map.
  

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• What are fun things to see and do nearby the park?

  The website and the park websites contain Tips & Trips that list great sights and activities close to your park.

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