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Our lines are quite busy, so our waiting times are currently a bit longer than usual.Please see the FAQ section.
We are ready for your holiday, and are looking forward to your arrival! Read here how we make your destination as safe as possible together, or check out our special FAQ page.
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We have kept the most recently viewed parks, accommodations, campervan and hotel rooms.
I lost something. Where can I check whether it has been found?
Please get in touch with reception at your park. They can check for you whether your items have been found. To find out the contact details of a park or park reception, fill in the name of the holiday park here. This link will take you directly to the Address & Travel Info section for your park.
Have you lost a metal object or mobile telephone? If so, get in touch with the gevonden-verloren.nl foundation. Volunteers of the foundation help find precious items free of charge, using metal detectors on land or in the water.
I accidentally took something with me from the holiday home. Where can I send it?
You can send items taken along by accident to reception. Please inform reception in advance that you are doing so. To find out the contact details of a park or park reception, fill in the name of the holiday park here. This link will take you directly to the Address & Travel Info section for your park.
Are any more photographs available of the holiday accommodations?
We want to provide the clearest impression possible of our parks and holiday accommodations. To do so, we post all available information and photographs online. As a result, there are never more photographs than can be found on the website.
Is it possible for my holiday accommodation to receive an extra check related to allergies?
Yes, it is possible. Get in touch with the park reception at the park where you made your booking. Tell them which allergies are concerned and what needs to be checked. They will pass on this information to Domestic Affairs. To find out the contact details of a park or park reception, fill in the name of the holiday park here. This link will take you directly to the Address & Travel Info section for your park.
Where can I find information about Thermaalbad Arcen, the thermal baths in Arcen?
Information in Dutch and German about Thermaalbad Arcen can be found on thermaalbad.nl. You can also get in touch with Roompot Parks in Arcen. To find out the contact details of a park or park reception, fill in the name of the holiday park here. This link will take you directly to the Address & Travel Info section for your park.
Where can I buy Koos Konijn products?
You can buy all products of the nicest rabbit of the Netherlands in our webshop! On most parks you can also buy a lot of products at the reception or in the supermarket, like Koos Konijn stuffed animals, CDs, games and clothing.
Does Roompot sell coupons?
Yes, you can buy a Roompot Holiday Gift and Wellness Vouchers via our Webshop. With these vouchers you can give someone a holiday at one of our parks as a present or contribute to the costs. Roompot Holiday gift can also be redeemed at the facilities at some of our parks. Holiday gift is available with a value of € 10, -, € 25, -, € 50, -, € 100 and € 250. The wellness vouchers are available with a value of € 5,-, € 10,-, € 25,- or € 50,-. You can spend them in Wellness & Beauty De Parel in Domburg and Thermaalbad Arcen.
Translated with www.DeepL.com/Translator (free version)
Are there child-friendly holiday homes?
Yes, especially for young families we offer unique children's lodgings at a number of parks. Take a look at child-friendly holiday homes here.
How can I cash in my Roompot Vakantiecadeau gift voucher?
When you make a booking, first fill in your details. Then state Vakantiecadeau in the Comments field, plus the unique code found on your gift voucher. Once you have completed your booking, you will receive a provisional confirmation email. This email will state the original amount of the invoice without the discount of the Vakantiecadeau gift voucher. Next, send the Vakantiecadeau gift voucher by registered post to the following address:
Roompot Parks attn. Financial Service
Postbus 6
4460 AA Goes, Netherlands
Where can I pay with my VakantieCard?
The VakantieCard can be used at all of the parks listed below to pay for park facilities such as bicycle rental as well as food and drink at restaurants or cafés. However, the VakantieCard cannot be used in our supermarkets.
Will the remaining amount on my VakantieCard remain valid after I leave?
Yes, the remaining amount on a VakantieCard will remain valid after you leave. However, any additional packages that you booked but did not use will not.
For each holiday home mandatory additional costs apply. The additional costs vary per holiday home and can be found in the pop-up displayed with every price. No rights may be derived from these prices.