Changes are always at no charge. If you change something in your holiday within 24 hours after booking it, we refund the eventual price difference within 7 days. You can still change your booking later, up to 28 days before arrival. We advise you to pay attention to the new price. If this is lower than the old price, then the difference, according to the General Conditions, is not refunded. You receive an adjusted invoice of the new price.
You can change or cancel booked extras up to 1 day before arrival via My Roompot. When you have already paid for the complete holiday, we refund the eventual price difference as well as the deposit. The cancellation of insurance and required extras, such as required bedlinen or a required cleaning, is not possible.
Yes, you can cancel 1 of the 2 bookings within 24 hours free of charge. Cancelling and making changes to a booking which has not yet been paid can be done via the Guest Service. To cancel a booking which has been paid, fill in the Cancellation form. If you did not take out cancellation insurance, costs will be charged for cancellation. These costs are part of the rental price and are listed in the General Terms and Conditions.
For each holiday home mandatory additional costs apply. The additional costs vary per holiday home and can be found in the pop-up displayed with every price. No rights may be derived from these prices.