Rebooking guarantee

up to 28 days

Changed your plans? No problem, you can change your booking for free up to 28 days before arrival. In case of a negative travel advice or closed borders, this can be done even up to one day before arrival.

Flexible

payment

Want to pay in instalments at no extra cost? No problem! You pay the first instalment within 15 days of booking and the total amount no later than 8 weeks before arrival.

Free cancellation

within 24 hours

We understand if you want to consider a bit more, you can cancel your booking free of charge within 24 hours of booking. This is easy to do through My Roompot.

  • Rebooking guarantee up to 28 days

  • Flexible payment

  • Free cancellation within 24 hours

Changes & cancellation

    Changes

    • What is the rebooking guarantee?

    • Can I change my holiday accommodation after I have made a booking?

    • Can I change the dates of my stay after I have made a booking?

    • How do I change my travel group in My Roompot?

    • Are costs charged if I change something in my booking?

    • Do I get the price difference refunded if I change my booking?

    • How do I change or cancel booked extras?

    • Will I receive confirmation of my change?

    • How do I cancel or change my booking if I did not make it via Roompot but via another holiday booking company?

    • Can I add a preference to my booking afterwards?

    Cancellation

    • How do I cancel a booking?

    • What are the costs of cancelling a booking?

    • Can I cancel by post?

    • How can I cancel a booking that someone else made under my name?

    • I accidentally made a double booking. Can I cancel 1 of the bookings free of charge?

    Cancellation insurance

    • Until when is it possible to take out cancellation insurance after I make a booking?

    • What are the terms and conditions of my cancellation insurance?

The total price you see is a calculation example for an average number of people, including all mandatory additional costs. You can find more information in the price pop-up. We can only show you the final price once you have entered your specific travel group. No rights can be derived from the stated prices.