Contact

Is there anything we can help you with? See the FAQ section. Or get in touch with the Guest Service.

Recently viewed

We have kept the most recently viewed parks, accommodations, campervan and hotel rooms.

Changes & Cancellation

    Changes

    • Can I change my holiday accommodation after I have made a booking?

    • How do I cancel or change my booking if I did not make it via Roompot but via another holiday booking company?

    • Can I change the dates of my stay after I have made a booking?

    • Will the difference in price be refunded if I change my booking?

    • Will I receive confirmation of my change?

    • Are costs charged if I make a change in my booking?

    Cancellation

    • How do I cancel a booking?

    • What are the costs of cancelling a booking?

    • Can I cancel by post?

    • How can I cancel a booking that someone else made under my name?

    • I accidentally made a double booking. Can I cancel 1 of the bookings free of charge?

    • Can I cancel any extras that I booked, such as bed linen or children's furniture?

    Cancellation insurance

    • Until when is it possible to take out cancellation insurance after I make a booking?

    • What are the terms and conditions of my cancellation insurance?

    • Can I get a summary of costs for my cancellation insurance?

Contact with an employee

We are available 7 days a week from 8 a.m. to 9 p.m. Different opening times apply during the holidays.

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For each holiday home mandatory additional costs apply. The additional costs vary per holiday home and can be found in the pop-up displayed with every price. No rights may be derived from these prices.