What are the costs of cancelling a booking?
That depends on how far in advance you book in relation to your arrival date. The earlier you book, the more flexible the cancellation policy is. We explain this below:
You book more than 56 days before arrival:
• If you cancel within 14 days of booking, cancellation is free of charge.
• If you cancel 30 days or more before arrival, you will pay 30% of the travel sum. You have already paid a 50% deposit, so you will receive a 20% refund.
• If you cancel 30 days or less before arrival, you will pay 100% of the costs.
You book between 43 and 56 days before arrival:
• If you cancel within 14 days of booking and there are still at least 42 days until arrival, cancellation is free of charge.
• If you cancel later than this period, but still more than 30 days before arrival, you will pay 30%.
• If you cancel 30 days or less before arrival, you will pay 100%.
You book between 31 and 42 days before arrival:
• There is no free cancellation, even within 14 days of booking.
• If you cancel more than 30 days before arrival, you will pay 30%.
• If you cancel 30 days or less before arrival, you will pay 100%.
You book 0 to 30 days before arrival
• Cancellation is always 100% of the cost. Free cancellation is no longer possible. Up to 28 days before arrival, it is still possible to rebook free of charge. Please see our rebooking guarantee for more information.
You book more than 56 days before arrival:
• If you cancel within 14 days of booking, cancellation is free of charge.
• If you cancel 30 days or more before arrival, you will pay 30% of the travel sum. You have already paid a 50% deposit, so you will receive a 20% refund.
• If you cancel 30 days or less before arrival, you will pay 100% of the costs.
You book between 43 and 56 days before arrival:
• If you cancel within 14 days of booking and there are still at least 42 days until arrival, cancellation is free of charge.
• If you cancel later than this period, but still more than 30 days before arrival, you will pay 30%.
• If you cancel 30 days or less before arrival, you will pay 100%.
You book between 31 and 42 days before arrival:
• There is no free cancellation, even within 14 days of booking.
• If you cancel more than 30 days before arrival, you will pay 30%.
• If you cancel 30 days or less before arrival, you will pay 100%.
You book 0 to 30 days before arrival
• Cancellation is always 100% of the cost. Free cancellation is no longer possible. Up to 28 days before arrival, it is still possible to rebook free of charge. Please see our rebooking guarantee for more information.