If you make a booking within 8 weeks before your arrival date, there will be no option to make an advance payment and the entire amount must be paid in full. If you make a booking within 3 working days before your arrival date, you must pay the entire amount directly with a credit card or at My Roompot. Please remember to bring along a receipt of your payment to show at reception. For more information, please see the Booking information.
We offer you the option of paying in instalments at no extra charge. During the booking process, you can indicate in how many instalments you would like to pay. The total amount is then divided by the number of instalments that you have selected. As a result, all of the instalments are equal amounts. The first instalment must be paid within 15 days after you make the booking. The entire amount must be paid 4 weeks before your arrival date. Within 3 days, we will send you an email with a summary of charges and payment instructions. Of course, our General Terms and Conditions will apply to this option.
After you make a booking, you will receive a confirmation email within 3 days. This email will provide all the details required to make the payment and include everything that must be stated. The details that you are required to provide yourself differ between parks and are also explained in the confirmation email.
If you use My Roompot to pay, the details will already have been filled in and you will not need the Roompot IBAN (international bank account number). However, you should always check whether your details are correct and you may need to fill in your credit card details. Do not forget to state the payment reference (provided in the summary of charges) in the Comments field. If you are paying by bank transfer, please use the following details.
IBAN: NL24 ABNA 0517 3435 17
BIC: ABNA NL2A
The deposit or what is left of it will usually be transferred to your account within 7 working days. Have you been waiting longer than 4 weeks? In that case, it is possible that we do not have your account number or have an incorrect one. Please provide us with the correct account number in My Roompot under Personal details.
It may be the case that part or all of your deposit has not been refunded because you did not leave behind your holiday accommodation in good order or according to our rules. In both cases, you will already have been informed of this fact. Please get in touch with reception at the holiday park that you visited if this situation does not apply to you. To find out the contact details of a park or park reception, fill in the name of the holiday park here. This link will take you directly to the Address & Travel Info section for your park.
For each holiday home mandatory additional costs apply. The additional costs vary per holiday home and can be found in the pop-up displayed with every price. No rights may be derived from these prices.