Rebooking guarantee

up to 28 days

Changed your plans? No problem, you can change your booking for free up to 28 days before arrival. In case of a negative travel advice or closed borders, this can be done even up to one day before arrival.

Flexible

payment

Want to pay in instalments at no extra cost? No problem! You pay the first instalment within 15 days of booking and the total amount no later than 8 weeks before arrival.

Free cancellation

within 24 hours

We understand if you want to consider a bit more, you can cancel your booking free of charge within 24 hours of booking. This is easy to do through My Roompot.

  • Rebooking guarantee up to 28 days

  • Flexible payment

  • Free cancellation within 24 hours

Payments

    Payments

    • What are the rules and possibilities for paying?

    • Where can I find an overview of the payments that I still need to make?

    • Am I required to make an advance payment?

    • Is it possible to make the advance payment at a later time?

    • What will happen if I do not pay in time?

    • Is it possible to pay for my booking on arrival?

    • Is it possible to request deferred payment or to pay in instalments?

    • How can I pay for my booking?

    • Why does 'Holiday Services' or 'Vakantiebeheer' appear on my account?

    • I am unable to complete the payment for my booking. What should I do?

    • Can I pay with a credit card?

    • Will I receive multiple invoices if I book my holiday via another holiday booking company?

    • How can I see whether my Roompot Vakantiecadeau gift voucher has been processed in my booking?

    • I accidentally paid too much. How can I be reimbursed?

    • I received a payment reminder. What should I do now?

    Deposit and tourist tax

    • Do I have to pay tourist tax if I go on holiday in the municipality where I have my home?

    • Will I receive a refund of the tourist tax if I leave on an earlier date?

    • Why do I have to pay a deposit?

    • We will arrive with a group and have to pay an extra deposit. When do we need to pay it?

    • Is the group deposit in addition to the normal deposit, or does it replace the normal deposit?

    • When do I get my deposit back?

    • Why has my deposit not been refunded or only in part?

    • I have received an amount of €65.- or €115.- from Roompot, what is this for?

The total price you see is a calculation example for an average number of people, including all mandatory additional costs. You can find more information in the price pop-up. We can only show you the final price once you have entered your specific travel group. No rights can be derived from the stated prices.