My Roompot

    About My Roompot

    • What is My Roompot?

    • Do I need an account on My Roompot?

    • How safe is My Roompot and what will happen with my personal details?

    • How do I request an account for My Roompot?

    • How do I log into my Roompot account?

    • I can't log into my Roompot account. What should I do?

    • What should I do if I forget my password?

    • Why do I see an error when requesting a new password?

    • How do I log out of My Roompot?

    • Will My Roompot be deleted after my holiday stay?

    • How can I delete My Roompot account?

    In My Roompot

    • How do I change personal details, such as my name, date of birth, address or email address?

    • How do I change my travel group in My Roompot?

    • I can't add a bank account or credit card number to my Roompot account. How can I provide my bank account or credit card number?

    • Why can't I find my most recent booking in My Roompot?

    • I have made a booking for a preferred holiday accommodation. Why don't I see the number of the preferred accommodation in My Roompot?

    • I did not make my booking with Roompot but with another holiday booking company. Will I be able to see this booking in My Roompot?

The total price you see is a calculation example for an average number of people, including all mandatory additional costs. You can find more information in the price pop-up. We can only show you the final price once you have entered your specific travel group. No rights can be derived from the stated prices.