My Roompot
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What is My Roompot?
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Why do I have to register in My Roompot?
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How safe is My Roompot and what will happen with my personal details?
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How do I request an account for My Roompot?
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How do I log into my Roompot account?
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I can't log into my Roompot account. What should I do?
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What should I do if I forget my password?
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When I ask for a new password, why do I get the notification that my email address is not in the database?
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How do I log out of My Roompot?
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Will My Roompot be deleted after my holiday stay?
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How do I change personal details, such as my name, date of birth, address or email address?
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How can I change the details of my travel companions in My Roompot?
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I can't add a bank account or credit card number to my Roompot account. How can I provide my bank account or credit card number?
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Why can't I find my most recent booking in My Roompot?
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I have made a booking for a preferred holiday accommodation. Why don't I see the number of the preferred accommodation in My Roompot?
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I did not make my booking with Roompot but with another holiday booking company. Will I be able to see this booking in My Roompot?
About My Roompot
In My Roompot
Contact with an employee
We are available 7 days a week from 8 a.m. to 9 p.m. Different opening times apply during the holidays.
For each holiday home mandatory additional costs apply. The additional costs vary per holiday home and can be found in the pop-up displayed with every price. No rights may be derived from these prices.