Safe Stay - Measures at the Park
For everyone's safety - from April 4
A range of measures are in place at our parks to protect both our guests and our employees. In doing so we comply with the guidelines as set out by the government. Please follow the staff's guidelines and instructions at all times, to help ensure you enjoy a safe, carefree stay with us.
- We like to greet each other, but don't shake hands.
- We regularly wash our hands with soap. We ensure there is always enough soap and paper hand towels available. Disinfectant stations are set up at multiple locations.
- We sneeze and cough into our elbows.
- All measures put in place by the Dutch government also apply to our Dutch holiday parks.
Checking in & out
- If you have a door PIN or key card, you can drive right through to your holiday home. You don't have to pass reception to check in. No need to check out at reception. Leave your key card in the public postbox at reception or at the boom gate.
- If you haven't received a door PIN or a keycard, please come to reception at check-in and check-out, accompanied by no more than 1 person.
The holiday home
- As always, we clean the property properly. In these unprecedented times, we do so even more thoroughly. For example, by ventilating your holiday home prior to your arrival, using new wipes for each new area and disinfecting all surfaces and points of contact, such as (door) handles and light switches. All guidelines and instructions for a safe stay can be found on the flyer in the holiday home.
- To protect our cleaning staff, please remove the white bed linen yourself upon departure and place it in the blue bag. Rented towels can also be placed in this blue sack.
Number of people in 1 house
- The Netherlands: In the Netherlands, there is no longer a limit on the size of groups.
- Germany: In Germany, there is no longer a limit on the size of groups.
- Belgium: There is no longer a restriction on the number of guests in a home.
- In the Netherlands, all facilities at our parks are open.
- Indoor sports such as bowling and glow golf are open.
- Outdoor activities such as cycling and minigolf are possible.
- Any Kids Club is open.
Food & drink
- The catering industry in the Netherlands is open. There are no longer any restrictions on opening hours. You can also pick up food from the snack bar.
Supermarket and/or store
- The supermarkets at our parks are open.
- The bike rental in the Netherlands is open.
Indoor and outdoor playgrounds
- Our indoor and outdoor playgrounds are open.
- If your child is sick, he cannot enter the playground. Please contact reception for further measures.
- Clean hands are important! Therefore, all children must wash/disinfect their hands at the entrance.
Leisure & Entertainment
- Indoor and outdoor sports are open, such as any skating rink, miniature golf; bicycle rental, glow golf and other outdoor activities. The bowling alley is open as well. Any other shops in the park are also open.
- Indoor playgrounds and arcades are open.
- The Kids Club is open.
- The optional skating rink is open, as is the miniature golf outside.
- The swimming pools at our parks in the Netherlands and in Germany are open (with the exception of the swimming pool at Ferienresort Cochem). Swimming lessons are also possible. Wellness treatments are open.
- Wellness treatments are possible.