For now, roompot.nl and landal.nl both continue to exist, with two underlying My Environments as well. To view and manage your Roompot booking, go to My bookings on the Roompot page. If you have booked at a Landal park, go to My bookings on the Landal page. Fortunately, from today you can log in with the same details. In time, we will bring this all to one system, but we will also do that step by step.
You can only log in with the e-mail address you booked with. Sometimes it helps if you reset your password. You can do this by clicking on Forgot password. Enter your e-mail address and you will receive an e-mail with a link to reset your password. Does this not help? Then contact our Guest Services, they will be happy to solve it for you.
Go to My Account and click on “Forgot your password?”. Enter your e-mail address here and we will send you an e-mail with a link to reset your password.
To view your old bookings in My Bookings on the Roompot page, it is important that you create a new account with the same e-mail address and surname as you used to make your previous booking(s). Once you have created that account, your previous Roompot bookings will be linked to that account. Your Landal bookings will remain in My Bookings on the Landal page.
You can change the e-mail address for your Roompot account yourself in your account. We will then ensure that your bookings remain at that e-mail address.
Booking a Roompot or Landal park is also possible without an account. However, without an account you cannot view or manage your booking yourself. Also, you cannot use the services in the app during your holiday, as you have to log in to do so.
We may not recognise your e-mail address. You can only request a new password for the e-mail address associated with your booking. Are you sure your e-mail address is correct, but the error message keeps appearing? Please contact our Guest Services. They will see how they can resolve this with you.
Roompot and Landal are one organisation since 2023. That is why both Roompot and Landal holiday parks are offered on Roompot.com. When you book a Landal park through Roompot, you will find your booking in the 'My Bookings' section on Landal.com.
Your privacy is important to both brands, that is why you have control over what information we may collect about you. You can find detailed information about this in our privacy statement.
Your privacy is important to both brands, that is why you have control over what information we may collect about you. You can find detailed information about this in our privacy statement.