Reviews

8.4

Holiday park Roompot Park Eksel scores an average of 8.4

We attach great importance to our guests' holiday experiences and feedback. That's why we only show reviews from verified guests who actually booked and stayed with us. They gave their written permission for this, and are not paid. Reviews are not influenced in any way. Reviews scoring 6 or less, are handled manually and responded to. This is how we continuously improve our services. The average rating is calculated based on 1118 reviews.

  • Overall stay
    8.7
  • Child friendliness
    8.3
  • Maintenance
    8.6
  • Service point
    8.9
  • Cleaning
    8.3
  • Accommodation
    8.5
  • Hospitality
    9.0

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Name: Verified guest
Date: 5 May 2025
We truly enjoyed our stay at Park Eksel — everything was just great! We truly enjoyed our stay at Park Eksel — everything was just great! There were three main reasons why we chose your hotel: the cozy and modern interior style, the reasonable price, and the convenient location. And we were not disappointed — the atmosphere was very welcoming, the room felt stylish and comfortable, and the hotel is situated in a peaceful, green area, which made our stay even more pleasant. That said, we did notice a couple of things that could be improved. While the floors were mostly clean, we found dust and dirt under the beds and nightstands, which seemed to have been missed during cleaning. Also, during the night, there was a low humming noise — possibly from the ventilation system or an outdoor AC unit — that could be heard in our room. Still, these were minor issues, and if your current pricing policy remains the same, we would be more than happy to stay at Park Eksel again in the future. Thank you for the lovely stay!
Reply from Roompot
Were so glad to hear that you enjoyed your stay at Park Eksel! It’s wonderful to know that the cozy and modern interior, the reasonable price, and the peaceful, green surroundings made your visit special. Thank you for pointing out a couple of areas for improvement — we always appreciate constructive feedback. Well certainly take a closer look at the cleaning under the beds and nightstands, and we’ll check the source of the humming noise to make sure everything is as quiet and relaxing as it should be. We’re thrilled that, despite these small points, you had an overall pleasant stay and we hope to welcome you back soon!
9
Name: Verified guest
Date: 4 May 2025
Impressive nature all around and calm and quiet stay Impressive nature surroundings and fully equipped kitchens. Calm and quiet. The only issue is we had to keep ants away and be very careful with crumbs after eating inside. I also asked a couple of times for a dustpan but was not delivered until I went straight to get one. TV casting app did not work either.
Reply from Roompot
Thank you for your review! Were glad you enjoyed the stunning nature and the calm atmosphere of the park. We totally understand that the ants can be a bit pesky, especially in such a green area, and we’d love to help more proactively with that next time! Regarding the dustpan, we apologize for the delay and will work on ensuring that requests are handled more efficiently. Its also unfortunate that the TV casting app didn’t work – we’ll look into that issue. We hope to welcome you again for another relaxing stay!
8
Name: Verified guest
Date: 28 April 2025
Much better than before. We went just after Covid and there was no restaurant and playground, but enjoyed cycling in the nature/trees
Reply from Roompot
Thanks for sharing your experience! Were so glad to hear that your stay was much better this time around. Its great that you enjoyed cycling in the beautiful natural surroundings. We’ve made a lot of improvements since your last visit, and we’re happy you noticed the changes. We hope to welcome you back soon for another relaxing stay!
9
Name: Verified guest
Date: 10 March 2025
Belgium mx trip very clean, modern cottages with good facilities. nice playground for children. nice atmosphere in the restaurant. good and quiet place to relax
Reply from Roompot
Thank you for your great review! Were happy to hear that you enjoyed the clean, modern cottages and the nice playground for the kids. It’s wonderful that you could relax and enjoy the peaceful atmosphere of the park and restaurant. We hope to welcome you back for another relaxing stay soon!
10
Name: Verified guest
Date: 7 January 2025
Reply from Roompot
Bedankt voor je beoordeling. Hopelijk zien we je snel weer terug!
9
Name: Verified guest
Date: 7 December 2024
Nice cozy place. We have been located near by the highway so its little bit noisy. And mising towels that I dont read good about that dont give need to buy .
Reply from Roompot
Thanks very much!
9
Name: Verified guest
Date: 1 December 2024
Reply from Roompot
Bedankt voor jullie geweldige review!
10
Name: Verified guest
Date: 9 November 2024
Long weekend stay clean, modern accommodation
Reply from Roompot
Thanks for your review, see you soon!
8
Name: Avada
Date: 9 October 2024
Very nice location! A very beautiful location, very clean, everything in order. And a court to play tennis is a very good idea. A pleasant location I recommend!
Reply from Roompot
Thanks for your AWESOME review. Hope to see you again!
10
Name: Dorine
Date: 29 September 2024
Lovely facility Absolutely love the ambiance of the holiday homes, staff were friendly and helpful. Definitely worth another visit so I can enjoy the entertainment facilities. Would recommend to others because price was fair
Reply from Roompot
Thanks for your AWESOME review, see you next time!
10
Name: Denise Brown
Date: 26 September 2024
Really recommend.. Everyone was super friendly nothing was too much trouble which is lovely to experience.
Reply from Roompot
Thanks for your AWESOME review, see you next time!
10
Name: Verified guest
Date: 22 September 2024
Park Eksel Friendly, nice funiture, great for a little stay ower the Weekend. And super Dog friendly
Reply from Roompot
Thanks for your AWESOME review, see you next time!
10
Name: H.J. van Hensbergen
Date: 4 September 2024
We enjoyed our stay as a large party Roompot Eksel while attending the European Seniors Badminton Championships at Heusden Zolder Velodroom. A number of other house were also in use by badminton players. The site is well situated for events at the Velodroom and Racing Circuit. The atmosphere at the site is very peaceful most of the time. There is some aircraft noise from jets taking of at the nearby military airbase.
  • Overall stay
    10.0
  • Maintenance
    8.0
  • Service point
    8.0
  • Cleaning
    9.0
  • Accommodation
    9.0
  • Hospitality
    8.0
10
Name: Montse
Date: 31 August 2024
Un parque perfecto para desconectar y relajarte El parque es increíble, tranquilo y rodeado de naturaleza. Lo que no nos gustó fue que no había toallas en el alojamiento.
9
Name: Verified guest
Date: 27 August 2024
Great experience for staying in Park Eksel , kids were having a lot of fun on the splash area and kids play area
10
Name: Antonio Catalin
Date: 14 August 2024
Very good conditions a very beautiful park with some very sought-after and well-located houses, I will come back
Reply from Roompot
Thanks for your AWESOME review!
10
Name: Natalie
Date: 16 May 2024
Not recommended This property was listed on booking.com amd nowhere in the listing did it say that we needed to bring our own towels, soap and provide toilet paper. I have NEVER experienced it woth a listingon booking.com. So imagine our surprise when after traveling for 20 hours to get to this property, we had to use kitchen towels to take a shower with dishwashing liquid... and obviously toilet paper is a must. We should have been informed of this before travel! People dont normally travel internationally across continents with towels and soap. Then the range didnt work so we couldnt cook. The staff couldnt fix it and were going to send somebody the next day but they didnt. To add insult to injury, you wrote us to ask for a security deposit AFTER we checked out (and left everything clean) because your staff forgot to do it when we checked in... I lfet the property as I found it and will not be sending you more money You should be giving ME a refund for a range that didnt work (the whol epoint of renting this is os we could cook when we wanted to) and for all the inconveniences... and when I complained about the above issues, I was told that I should have been more proactive in following up re broken range and should stay in a hotel next time. Very rude response! And this is a huge assumption that everyone around the world knows the rules in a park in a small town in Belgium... not the case. I have traveled to 70+ countries booking properties on booking.com and have never run into a property that doesnt provide basics like towels and soap and toilet paper and then is so rude about it on top of it all. Not to ention, who has time looking for towels to buy in th emiddle of nowhere Belgium? Very bad ambassadors for your country. Would leave one with the impression of a lack of hospitality, cheapness and rudeness.
Reply from Roompot
Thanks for your review! It seems that you were expecting to have booked a hotel, and were expecting hotel-like services. We are a European style holiday park renting holiday cottages. Although we do provide some necessities, such as made-up beds and towels on request, we do not provide unlimited toilet paper, shower gels, etc. This is simply the way rental holiday cottages work in Europe. We are sorry to have ruined your impression of Belgium! However, we are sure that if you will visit again, you will be more open to cultural and organizational differences and will learn to appreciate our true Limburg hospitality that so many of our other guests adore. All the best, Dennis - Coordinator Service Point Eksel
2
Name: Madhu
Date: 10 April 2024
This is not a negative review, am very happy we were there! The park is too close to the highway, we could hear traffic all through the night. This we werent aware of. However, we were warned of the flights from Kleine Brogel and they decided to fly F16s between 22:00 and 24:00 in the night. There were other small problems like being unable to switch off the porch lights which lit up the whole apartment through the night. But otherwise, great stay, great deal overall and great value for money
Reply from Roompot
Many thanks for your review! Sorry we couldnt help fix the noise of the traffic and F16s. You were unfortunate to book in a period with increased excercizes at the air base. We still hope you will book with us again! Regards, Dennis - Coordinator Service Point
8
Name: Roland Pucher
Date: 17 June 2024
A very happy customer Accommodation was almost Brand new and in good working conditions. All looked very well maintained
9
Name: Jaroslaw
Date: 9 June 2024
Reply from Roompot
Bedankt voor uw beoordeling en graag tot ziens! Vriendelijke groeten, Dennis - Coördinator Service Point Eksel
  • Overall stay
    9.0
  • Maintenance
    9.0
  • Service point
    9.0
  • Cleaning
    9.0
  • Accommodation
    9.0
  • Hospitality
    9.0
9
Name: Geverifieerde gast
Date: 14 May 2025
Verblijf Het stonk erg naar riool en de kachel/airco kon niet uit dus steeds lawaai. Eerste nachten hadden we geen buren dus genoten van de stilte. Daarna om ons heen twee gezinnen met baby’s. Het is zeer gehorig. Hele nachten wakker zijn daardoor eerder vertrokken.
4
Name: Geverifieerde gast
Date: 14 May 2025
Vanuit Friesland tevreden 😀 Faciliteiten waren voor de kleine veel beter dan verwacht. Wat tegenviel is dat je vrij dicht op je buren zit waardoor er weinig privacy is. De huisjes zijn daarnaast gehorig, vooral het traplopen (bouwkundig echt wel op te lossen) en de woonkamer was wel heel compact. Nu hadden wij erg mooi weer dus geen last van gehad… parkfacaliteiten top en erg vriendelijk personeel…
7
Name: Geverifieerde gast
Date: 14 May 2025
Weinig privacy als je buiten zit, misschien dat het groen nog wat moet groeien? Huisje voldeed aan de verwachtingen, schoon en qua indeling prima! En prachtige omgeving.
8
Name: Geverifieerde gast
Date: 13 May 2025
Aanrader! Het park is nieuw, praktisch en mooi opgezet. Het huisje was schoon en qua ruimtes steekt het goed in elkaar. Bovendien was alles aanwezig wat je nodig hebt. Handig is ook dat je geen sleutel meer nodig hebt, maar een code kan gebruiken, ideaal. Minpuntje vond ik dat de douchekop niet hoger kan. Met mijn 1.90 cm kon ik er net niet goed onder staan, dus als je nog langer bent…
8
Name: Geverifieerde gast
Date: 12 May 2025
Ontspannend weekendje in Landal Eksel Het was oké. Sommige dingen ontbraken wel zoals kastje van de airco. Ook geen handdoeken maar weet niet of het bij de prijs inbegrepen was. Mss ook een beetje beter schoonmaken onder de zetels en bedden. En in de gordijnen. Maar over het algemeen content van ons verblijf. Zondag wel lang op terras moeten wachten om te bestellen. Uiteindelijk zelf binnen gaan bestellen alsook lang moeten wachten op ons drinken. Was maar 1 persoon aanwezig. Mss iets te weinig. Jammer dat we zondag alleen van suggesties en pizza’s konden kiezen. Daar de pizza ook veel te hard gebakken was. Zijn maar kleine dingen waar jullie misschien rekening mee kunnen houden in de toekomst. Maar we hebben er van genoten, Grtjs fam Claes
7
Name: Geverifieerde gast
Date: 12 May 2025
Wij boekte een weekendje bij landal Eksel met onze 7 weken oude dochter. We kregen huisnummer 85, waardoor wij een mooi uitzicht hadden op de grote wei naast het domein. Een groot voordeel aan dit park is dat wij onze elektrische wagen kunnen laden. Misschien wel een tip, het zou voor baby’tjes aangenaam zijn moest er een verzorgingskussen aanwezig zijn bij de vraag van een kinderbedje. Verder is dit een aangenaam en rustig park.
10
Name: Geverifieerde gast
Date: 11 May 2025
Heel net huisje alles was er om ons thuis te voelen en een super goed bed zalig geslapen tip misschien wat uitleg over de airco en verwarming
9
Name: Geverifieerde gast
Date: 11 May 2025
Verblijf met vrienden Leuk huisje, heel compleet en netjes. Wij sliepen op de vide, dit ging prima. Er waren kleine mankementen ( lampje kapot, airco gaf melding) dit werd dezelfde dag nog opgelost.
9
Name: Geverifieerde gast
Date: 9 May 2025
Goede service Problemen bij aankomst met het casten op de televisie. Dit werd na melding op het servicepunt zo snel mogelijk opgelost. Zeer goede service!
10
Name: Geverifieerde gast
Date: 6 May 2025
+ Leuk huisje + Vriendelijke medewerkers + Lekker eten in de brasserie + Mooie, nette buitenruimte + Padelbaan - Huisje niet heel schoon bij aankomst (stoffig, vieze vloer, vaatwasser vol) - Te weinig privacy op de terassen van de huisjes
7

The total price you see is the price for two people, including all mandatory extra costs. You can find more information in the price pop-up. We can only show you the final price once you have entered your specific travel group. No rights can be derived from the stated prices, opening hours and information.

  • Rebooking guarantee up to 28 days
  • Flexible payment
  • Free cancellation within 14 days

Rebooking guarantee

up to 28 days

Changed your plans? No problem, you can change your booking for free up to 28 days before arrival.

Flexible

payment

Want to pay in instalments at no extra cost? No problem! You pay the first instalment within 15 days of booking and the total amount no later than 8 weeks before arrival.

Free cancellation

within 14 days

Did you book your stay 14 days ago or less? And is your arrival not within 30 days on the day of cancellation? Then you do not pay a cancellation fee. After 14 days there are cancellation costs. You can cancel easily via My Roompot.