Can I have a delivery made at the park where I am staying?
Packages can be delivered (and picked up) at the reception during opening hours. Please always inform the reception in advance.
Deliveries of groceries and takeaways are not allowed on the park. Some of our parks have their own delivery service. You may of course make use of this.
Was this answer helpful for you? Can I enter the park by car if I do not have a key card or code?
Sure, just press the intercom at the boom-gate. If the boom-gate does not have an intercom, press the button or call the phone number listed on the sticker. Give your name and the number of your holiday home, and the reception will open the boom-gate for you.
Was this answer helpful for you? Can I enter and leave the park by car whenever I want?
At most parks, you can enter the park from 7 a.m. to 11 p.m. Outside these hours, we observe quiet hours. Some parks are car-free; here, you can only enter the park by car on arrival and departure days to load and unload your belongings.
Was this answer helpful for you? Can I use a credit card to make payments at the parks and campsites?
Yes, you can pay with Visa or Mastercard at all Roompot parks.
Was this answer helpful for you? Where can I find the contact details of a holiday park?
You can find the contact details for a park on the relevant park page under Park info or in the app under Contact reception.
Was this answer helpful for you? Where can I find a map of a holiday park?

You can find the park map on the park page and in our app under "Always useful."

Was this answer helpful for you? What are fun things to see and do nearby the park?
Take a look at Environment on your park page or in our app. Of course, you can also ask at the reception or the tourist office for advice for activities in the vicinity of the park.
Was this answer helpful for you? Are motor caravans and campers allowed at all campsite pitches?
No, camper vans are only permitted in specially designated places across the park. In the campsite description, you can always read for which camping equipment the campsite is suitable for.
There are special campervan parking spaces at Marinapark Volendam and Roompot Beach Resort. You can stay here overnight, or just stay during the day (for a fee). Reservations of this site is not possible.
Was this answer helpful for you? I need a doctor. Where can I find the phone number?
In many cases, you will find the telephone number of the nearest general practitioner, vet, dentist and hospital in the app under Important telephone numbers. Select the correct park in the app and click on Contact reception to find the telephone numbers.
Was this answer helpful for you? Is it possible to be picked up by a taxi at my holiday accommodation?
Yes, you may be picked up or dropped off at your holiday home by a taxi or other transport on changeover days. Of course, this can only be done if the holiday home is accessible by car. If you are disabled or have difficulty walking, you may also be dropped off or picked up from your holiday home on days other than on changeover days. The (taxi) driver can pass on your name and holiday home to the reception at the boom gate. They will then open the boom gate.
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