Address and travel information
Address
Marinapark Volendam
Travel info
General
Parking
You may park your vehicle either near your accommodation room or in the main car park next to Service point. You may only park in the designated parking spaces and not on the grass. Upon arrival at the park you can park your car in front of the Service point. This car park is in a blue zone, which is subject to a four-hour parking limit.
EV charging station
The park has a central charging point for electric cars. To use a charging point, you must have a charging card. Charging cards are not available at the park.
Amounts due
Any amounts due listed on your voucher should be paid to our account straight away. If you have already transferred the amount due to our account or are planning to do so immediately, be sure to bring valid proof of payment (e.g. bank statement). You will need to submit this to the Service point when you arrive. If you do not have valid proof of payment you will be obliged to pay the outstanding amount when you arrive at the park.
Service set
For your convenience we have placed a service set in your accommodation. The set includes practical items such as cleaning products.
Visitors
Friends and family are very welcome. We kindly ask your visitors to report their stay at the Service point if they plan to spend the night. Day visitors can park their vehicles outside the site.
Access to the swimming pool
All visitors have free access to the swimming pool on the park premises.
Arrival
You can access your accommodation from 4 p.m. Did you book a hotel room? This will be available from 3 p.m. You may check in until 8 p.m. on Mondays and Fridays. The other days you can arriving until 5 p.m. If you arrive on another day or after closing time of the Service point? Please contact the Service point on tel.: 0031 (0)299 604 010.
Have you booked a special package deal?
You will receive all of the necessary information about your special package at the Service point on the day you arrive. Please keep in mind that you should arrive before 6 p.m. if your special package starts on the day you check in.
Access to the park/accommodation
Guests of Marinapark Volendam can check in automatically with their home-based Keycard. You can use this Keycard to open the gate. You are checked in automatically as soon as the gate opens. The Keycard is also the key to your accommodation. Tenants of a hotel room can report at the Service point at the main entrance. By showing your confirmation you will receive the key of your room.
The Keycard is strictly personal and can be used for:
- access to the park
- access to your accommodation
- access to the swimming pool
- proof of ID at the park
The Keycard is not a credit card, and it is non-transferable. In case of loss or left, please notify the Service point immediately. Do not keep the Keycard on the dashboard of your car in the sun, near loudspeakers, magnets or mobile telephones.
We regularly have guests who have lost their Keycard or left it in their accommodation. If this happens, inform the Service point as soon as possible.
Departure
We kindly ask that you check out of your accommodation before 10 a.m. on the day of your departure. Are you staying in a hotel room? Then please leave the room by 11am. The Keycards don't have to be returned.
After you have left, the housekeeping department checks your holiday accommodation for hygiene, missing inventory and damage. This final inspection is the reason that we charge a deposit of € 65/€ 115 per holiday accommodation per period. If you leave the holiday accommodation according to our rules and your IBAN is known, we will transfer this amount to you 7 days after departure. If the domestic service department has to carry out (cleaning) work, (a part of) the deposit will be retained. You will receive a written notice about this.
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