13 questions found for "Extras"
Whether final cleaning is included, varies by park and by type of holiday accommodation. You can check this by clicking on the i to the right of the total price. If final cleaning is mentioned, it is included. Are you already busy booking? You can see what is included by default in the account statement. If you have already booked, just check your confirmation. The payment overview on My bookings also shows what you have booked. If you don't see final cleaning listed, then it's not included. Of course, booking final cleaning is possible.
Adding a final cleaning to your booking
If the final cleaning is not included in your booking, you can add it right away. You will find the option and cost under Extras during booking. The final cleaning can also be booked after you have made your booking, on My bookings. There, you will also see the option and cost under Extras. Are you already at the park? Inquire about the possibilities at the reception. If you do not book a final cleaning, you opt to do the final cleaning yourself.
Pets
The final cleaning is mandatory if you bring a pet. We will book this for you automatically. You will also see it on your confirmation.
The costs of the final cleaning vary per park and per type of holiday accommodation. Cleaning a large accommodation is more work and therefore often a bit more expensive. In many cases, the final cleaning is included. The costs of the final cleaning are then already included in the price.
Adding a final cleaning to your booking
If final cleaning is not included in your booking, you can book it immediately. You will find the option and costs under Extras. You can also book final cleaning after making your booking via My bookings. There you will also see the option and costs under Extras. If you do not book final cleaning, you choose to do the final cleaning yourself.
Pets
The final cleaning is mandatory if you bring a pet. We will book this for you automatically. You will also see it on your confirmation.
You can change or cancel booked extras up to 1 day before arrival via My Roompot. When you have already paid for the complete holiday, we refund the eventual price difference as well as the deposit. The cancellation of insurance and required extras, such as required bedlinen or a required cleaning, is not possible.
- The Bed Linen bundle includes a single fitted sheet, duvet cover and pillow case.
- The Towel bundle includes a hand towel and a bath towel.
- The Tea Towel bundle includes a kitchen towel and a tea towel.
- The Comfort bundle includes a Bed Linen bundle, a Towel bundle, 1 tea towel and 1 kitchen towel.
- A Comfort Plus bundle includes a Comfort bundle, a tea & coffee pack and beds made up on arrival.
The bundles are hired per person, per holiday. Prices are given at the time of booking, under Extras. If you would like to add a package after booking, this can be done through My Roompot. Just log in and click on your booking. You will find all the products you can add to your booking under Extras. You will also find the packages prices here.
It is not mandatory to create an account for My bookings, but it is very useful. For example, you can quickly and securely view your travel details, pay for your holiday and book extras. You can even change your travel companions or the date of your holiday.
My bookings is your personal online environment where you can easily arrange all your holiday matters up to 1 day before arrival. You can view your holiday details, book extras and change your travel companions or the date of your holiday. You can also pay for your holiday here easily and securely.
Yes, you can add extras to your booking in My Roompot up until the day before your arrival. Here you will find an overview of all available extras. You can also book extras during your stay at the Service point. Remember though that by booking extras in advance you can be sure they will be available.
If you change your booking to a more expensive stay or a more expensive period, you will pay the difference. Is the new price lower than your original booking? Then the amount you paid will remain the same. You will not receive a refund for the difference, as stated in our General Conditions,
Changing or cancelling extras
You can change or cancel any extras you have booked up to 1 day before arrival. You will receive an adjusted invoice. We will refund any price difference after your holiday, together with the deposit.
Changing or cancelling extras
You can change or cancel any extras you have booked up to 1 day before arrival. You will receive an adjusted invoice. We will refund any price difference after your holiday, together with the deposit.
Yes, if your booking changes, you will receive a new booking confirmation by email. For example, a change in the arrival or departure date of your holiday, the type of holiday accommodation, the park, travel group, preferences or extras. If only your personal details change, you will not receive a new booking confirmation. You can always find an up-to-date overview of your booking in My bookings. Handy!
You can change or cancel booked extras up to 1 day before arrival via My bookings. When you have already paid for the complete holiday, we refund the eventual price difference as well as the deposit. The cancellation of insurance and required extras, such as required bedlinen or a required cleaning, is not possible.
Many parks allow you to book a camp bed. You can often also book a sheet set for the children's bed. You can do this when booking under Extras. Want to add a bed afterwards? This can be done up to 1 day before arrival via My bookings. The options for booking children's facilities can be found under Extras.
Good to know: most parks do not provide extra mattresses. If you want to be sure, we advise you to contact the reception.
Good to know: most parks do not provide extra mattresses. If you want to be sure, we advise you to contact the reception.
Some of our parks are completely cashless. At these parks, you can only pay with your debit or credit card. If this is the case, you will find this on the travel information page.
At the parks where you can pay with cash, we cannot accept notes of €100, €200 or €500.
Please note that your booking must be paid before arrival at the park, so it cannot be paid in cash. Also, any booking extensions made at the park or other extras booked with a total amount above €200 cannot be paid in cash.
Changes are always free of charge. If you change your booking within 24 hours of making it, we will refund any price difference within 7 days. You can also change your booking after that, up to six weeks before arrival. Please note the new price: if it is higher, you will pay the difference at the time of the change. If your new holiday is cheaper than your original booking, the original price paid will remain valid. This is in accordance with our General Terms and Conditions.
Changing or cancelling extras
You can change or cancel any extras you have booked up to 1 day before arrival. You will then receive an adjusted invoice. Any refunds will be deducted from your deposit after your stay.
Changing or cancelling extras
You can change or cancel any extras you have booked up to 1 day before arrival. You will then receive an adjusted invoice. Any refunds will be deducted from your deposit after your stay.