Changes are always free of charge. If you change your booking within 24 hours of making it, we will refund any price difference within 7 days. You can also change your booking after that, up to six weeks before arrival. Please note the new price: if it is higher, you will pay the difference at the time of the change. If your new holiday is cheaper than your original booking, the original price paid will remain valid. This is in accordance with our General Terms and Conditions.

Changing or cancelling extras
You can change or cancel any extras you have booked up to 1 day before arrival. You will then receive an adjusted invoice. Any refunds will be deducted from your deposit after your stay.

You can take out our cancellation insurance up to 7 days after booking via My bookings. Have you booked a last-minute holiday and are you arriving within 7 days? Then you can take out cancellation insurance up to 1 day before arrival. It is no longer possible to take out our cancellation insurance once you have already arrived at the holiday park.